Center Standards Officer

Serrato Corporation • Little Rock, AR

4d • Onsite

About The Position

The Center Standards Officer coordinates and administers the Center's Behavior Management System and Leadership Program in compliance with all DOL, corporate and Center policies and regulations. This role is responsible for the administration of the Student Incentive and Discipline Systems and assists the Center Director in meeting the goals and objectives of the center. The position involves preparing statistical data for reports, emphasizing student accountability through training and coordination, ensuring proper recording and documentation of disciplinary systems, and providing feedback to staff on student behavior incidents. The officer also ensures the proper functioning of the Student Behavior Management Council, monitors the student leadership program, coordinates with Case Management Teams, and establishes dorm and education courts to encourage student participation and positive behavior. Additionally, the role includes providing behavior management training to staff, updating the behavior management plan, developing special programs to recognize positive behavior changes, and working towards performance management goals. The officer must adhere to the CDSS plan and Code of Conduct, maintain property control, comply with all DOL guidelines and Center policies, and ensure good housekeeping and safety practices. The position also involves demonstrating and adhering to Serrato Corporation's core values, mentoring Career Success Standards, evaluating personnel, and being responsible for overall Center Outcome Measurement performance goals and surveys. The officer will attend and conduct training sessions, train staff to be proactive in addressing negative behaviors, and help students become more employable.

Requirements

• Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Ability to analyze data and situation(s); render judgement, make decisions, and solve problems efficiently and effectively.
• Ability to work in fast paced deadline-oriented situation.
• High level of management and leadership skills.
• One to two years related experience and/or training.
• One-year experience working with youth or young adults.
• Valid State Driver's License.

Responsibilities

• Coordinates and administers the Center's Behavior Management System and Leadership Program.
• Responsible for the administration of the Student Incentive and Discipline Systems.
• Assists the Center Director in meeting the goals and objectives of the center.
• Prepares statistical data for monthly reports and other reports concerning disciplinary activities.
• Emphasizes student accountability through training and proper coordination.
• Ensures proper recording/documentation and closure of all disciplinary systems.
• Ensures staff receives written feedback on incidents of students' behavior weekly.
• Ensures the proper functioning of the Student Behavior Management Council (Peer Review).
• Assists in the monitoring and evaluation of the effectiveness of the student leadership program.
• Maintains active involvement and coordination with Case Management Teams.
• Establishes and maintains dorm and education courts.
• Ensures that student leaders are actively involved in the operation of the center.
• Provides behavior management training to all staff at least annually and within 30 days for new hires.
• Ensures the behavior management plan is updated and aligned with the CDSS.
• Provides special programs to recognize the positive influence/change in behavior.
• Works toward meeting performance management goals.
• Continual support and adherence to the CDSS plan and Code of Conduct system.
• Adheres to required property control policies and procedures.
• Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP), Serrato policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.
• Maintains good housekeeping in all areas and complies with safety practices.
• Demonstrates and abides by Serrato Corporation's core values and operating principles.
• Models, mentors, monitors appropriate Career Success Standards.
• Evaluates personnel under his/her management and makes recommendations regarding disciplinary actions, promotions, and/or merit increases.
• Responsible and accountable for overall Center Outcome Measurement performance goals and Quarterly Student Safety/Satisfaction Survey, and other measurable performance indicators.
• Attends and participates in required training sessions; conducts training as necessary, ensures staff attendance at required training.
• Train all staff to be proactive when addressing negative student behaviors which could become elevated.
• Helps students become more employable through continuous reinforcement.
• Performs other duties as assigned.

Benefits

• Paid Short Term / Long Term Disability and Basic Life Insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
• Paid Holidays
• Paid Time Off
• 401(k) retirement plan with company match
• Tuition Reimbursement
• Employee Assistance Counseling Service Programs Available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level