Center Sales Director, Plymouth

European Wax Center•Plymouth, MA

7d•$65,000 - $100,000•Onsite

About The Position

This isn’t your typical management role. As a Center Sales Director at EWC Growth, you’ll lead the business, develop a winning team, and create a guest experience that is elevated and unique to each guest. You’ll own the day-to-day success of your center—from sales and team performance to talent development and operations. As the senior leader on-site, you’ll set the energy, establish expectations, celebrate wins, and coach your team to reach the next level. If you’re a competitive, people-first leader who loves developing talent, driving results, and building a high-performance culture, this could be your next big move.

Requirements

3+ years in a sales leadership or management role across retail, beauty, or spa industries
Proven track record of achieving sales and operational targets
Team leadership and talent development
Financial acumen, budget management, and schedule creation
Excellent verbal and written communication and conflict resolution
Guest service and sales expertise
Proficiency in Microsoft Office and POS systems
Full-time, open availability with flexibility to work evenings and weekends
Strong proficiency in English
Must lift up to 25 lbs with the ability to stand for extended periods of time

Nice To Haves

Exposure to a luxury environment preferred

Responsibilities

Drive service sales, retail sales, Wax Passes, and future bookings
Own center KPIs, revenue goals, and performance metrics
Analyze results and turn insights into action
Grass-roots marketing: build local partnerships through events so you can add new guests to your network
Coach associates on behaviors that drive stronger sales performance + elevated guest experience
Execute local marketing and community engagement initiatives that grow the business
Champion a consistently exceptional guest experience
Coach associates on creating meaningful guest connections
Step in confidently to resolve escalated guest concerns
Support the front desk during high-volume periods and lead by example
Ensure every interaction reflects brand standards
Recruit, hire, train, and retain high-performing associates
Coach your team to strengthen sales, service, and leadership skills
Deliver regular feedback and performance conversations
Recognize wins while creating accountability around opportunities
Build a positive, high-energy culture where people want to perform and grow
Build effective associate schedules while managing labor targets
Oversee timekeeping, payroll, deposits, and other daily administrative functions
Maintain compliance with training, licensing, HR, and operational requirements
Manage inventory, product ordering, and payment/EFT processes
Keep the center organized, efficient, and ready to perform every day

Benefits

Base Salary of $65,000-$75,000 (determined based on experience) + up to $25k in annual commissions with uncapped earning potential
Complementary Waxing Services
50% Off Our Exclusive Skincare Retail Products
401(k) Retirement Plan
Paid Time Off & Sick Leave
Paid Parental Leave
Medical, Dental, and Vision insurance
Company-Paid Life and Disability Insurance (for eligible employees)
Flexible Spending Accounts (FSA) and Dependent Care Benefits
Pre-Tax Commuter & Transportation Benefits
Ongoing training, recognition programs, and real career pathing opportunities