Center Director

Solis Mammography•Greensboro, NC

10d

About The Position

The Center Director oversees daily operations at a Solis Mammography center in Greensboro, North Carolina. The role supports medical records, the front desk, CAD/reports, and technologists; coordinates patient scheduling and follow-up; oversees supplies, equipment maintenance, and mammography licensing compliance; and monitors employee performance, attendance, and staffing coverage. The director also serves as a contact for patients and referring physician offices, responds to concerns, and helps educate patients about regular mammography and preventative breast health. The position is full-time, Monday through Friday during business hours.

Requirements

At least 5 years of healthcare industry experience.
At least 2 years of supervisory experience.
Ability to interact with staff at all levels in a fast-paced environment, often under pressure, while remaining flexible and focused.
Demonstrated confidentiality and professionalism.
Demonstrated outstanding service skills with internal and external customers.
Ability to read, write, and comprehend medical terminology.
Ability to apply common-sense understanding to carry out detailed and sometimes complex written or oral instructions.
Knowledge of database software and Radiology Information Systems software.

Nice To Haves

ARRT certification in Mammography.
Knowledge of Sectra software.

Responsibilities

Supervise daily operations of medical records, the front desk, CAD/reports, and technologists.
Review patient scheduling needs, including diagnostic appointment slots, screening slots, and procedure availability, and make necessary changes.
Ensure incomplete exams are scheduled and followed through, and process exams that need additional information.
Ensure medical releases are provided to imaging facilities requesting prior mammogram films for patients, as requested by the radiologist.
Review the delinquent exam report each calendar month, documenting and notifying delinquent patients.
Track pathology outcomes for needle localizations and BI-RADS 4 and 5 exams, and verify information entered in the RIS.
Oversee ordering of supplies for procedures, including ultrasound-guided biopsies, needle localizations, stereotactic biopsies, and ductograms, as well as office supplies.
Serve as a point of contact for patients and referring physician offices regarding patient scheduling and treatment, promptly responding to complaints and concerns.
Coordinate equipment service and preventative maintenance; monitor and gather data on malfunctions and associated downtime, and document effects on patient care.
Oversee compliance and documentation required to obtain and maintain the state/MQSA mammography license.
Monitor employee work performance and attendance and take appropriate steps to ensure Solis standards are met.
Monitor staffing levels and ensure appropriate coverage relative to budgetary guidelines.
Communicate procedures effectively to patients and educate them about regular mammography and preventative breast health.
Communicate effectively with individuals and groups of pertinent stakeholders.