Center Receptionist

Diversicare of Batesville • Batesville, MS

1d

About The Position

The Center Receptionist supports Diversicare’s corporate office by handling calls and visitors, maintaining office supplies and directories, processing mail and deliveries, and providing administrative assistance. The role calls for excellent customer service and communication, organization, attention to detail, and a professional appearance. Diversicare provides post-acute care at skilled nursing and long-term care centers and describes its mission as improving every life it touches through exceptional healthcare and exceeding expectations.

Requirements

• Experience answering and directing multiple phone lines.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Detail-oriented, organized, and able to prioritize appropriately.
• Proficient in Word, Excel, PowerPoint, and Publisher.
• Must maintain a professional appearance.
• High school diploma or equivalent required.

Nice To Haves

• Previous administrative experience in a corporate setting.
• College education.

Responsibilities

• Manage multiple phone lines and direct calls as required.
• Greet, announce, and direct guests.
• Direct complaints to appropriate departments or individuals while maintaining confidentiality.
• Maintain corporate office supply inventory and log invoices when received.
• Process incoming and outgoing mail.
• Maintain accurate emergency contact and key personnel reference telephone lists.
• Maintain supplies for the postage meter, copy machine, fax machines, FedEx, and UPS.
• Respond to facility requests for business cards, name badges, and similar items.
• Process and distribute company recognition cards for corporate and regional staff.
• Update and maintain corporate and facility directories.
• Monitor deliveries and notify receiving departments as appropriate.
• Perform special projects as required.
• Assist with administrative positions as needed.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Tuition reimbursement.
• Vacation, holiday, and sick time.
• Long- and short-term disability coverage.
• Employee Assistance Program.
• Life insurance.
• Referral bonuses.
• DiversICARE employee hardship fund.
• Pay advancement program through OnShift Wallet.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED