CHMC - Health Center Receptionist
About The Position
The Health Center Receptionist supports hospital outpatient services by helping create an inviting and welcoming environment for clients. The role helps clients access services with confidentiality, privacy, efficiency, and effectiveness, and involves interacting respectfully and discreetly with clients, guests, staff, and consultants. The receptionist supports service operations through administrative, organizational, record-keeping, clerical, and interpersonal skills, and must be able to manage multiple tasks. The position may require floating to other Health Centers as needed. Shifts vary according to operational needs, with start and end times ranging from 7:00 AM to 7:00 PM; the schedule may include up to two weekends per month. Business casual attire is required.
Requirements
- High school diploma or GED.
- Valid New York State driver's license.
- Ability to organize and work efficiently with multiple tasks.
- Demonstrate friendliness, respect, and a helpful attitude with patients, visitors, guests, and staff.
- Computer skills, including word processing, spreadsheet, and database programs.
- Ability to meet the physical demands of standing, bending, lifting, and walking.
Nice To Haves
- Two-year degree or equivalent experience in secretarial science, business, or a related field.
- Familiarity with medical terminology.
- Desktop publishing skills.
Responsibilities
- Help provide a welcoming environment for clients.
- Support clients in receiving services with confidentiality, privacy, efficiency, and effectiveness.
- Interact with clients, guests, staff, and consultants with respect and discretion.
- Support outpatient service operations with administrative, organizational, record-keeping, and clerical tasks.
- Organize and work effectively across multiple tasks.
- Float to other Health Centers as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
