Center Operations Director – ABA Services
About The Position
Proud Moments ABA is seeking a dynamic, results-driven Center Operations Director for its Fort Walton Beach, Florida center. This is a non-clinical leadership role responsible for the center’s day-to-day management and strategic growth. The director partners with senior clinical leaders, guides administrative teams, tracks performance metrics, and implements initiatives to improve quality, efficiency, and client satisfaction. Proud Moments ABA provides Applied Behavior Analysis services to children on the autism spectrum from birth to age 21, offering expert treatment, innovative techniques, and compassionate, child-centered care. The role helps expand access to services and support children and families in the community.
Requirements
- Two to four years of direct people-management experience in a Manager- or Director-level role, with responsibility for leading and developing teams.
- Bachelor’s degree required; equivalent relevant work experience may be considered.
- Ability to build, sustain, and grow productive relationships with organizational management, staff, clients, and community stakeholders.
- Exceptional leadership skills.
- Strong project, planning, organization, and time-management skills.
- Excellent communication skills.
Nice To Haves
- Experience with ABA therapy and a compassionate understanding of the needs of children with autism and their families.
Responsibilities
- Manage day-to-day operations at the center to support its financial success and continued growth.
- Build and strengthen relationships with schools, physicians, health systems, and other organizations that refer families for autism care.
- Manage relationships and day-to-day administrative activities of Board Certified Behavior Analysts.
- Support the onboarding of new families through weekly family meetings and by building parents’ confidence in their child’s clinical team.
- Advocate for families receiving services by resolving issues promptly and compassionately.
- Oversee authorization management and billing procedures to secure accurate insurance reimbursement for ABA services.
- Motivate staff to improve performance and grow professionally through annual evaluations, mutual goal setting, and ongoing monitoring of progress.
Benefits
- Competitive pay commensurate with education, experience, and location.
- Meaningful work-life balance with a Monday–Friday schedule.
- Generous paid time off.
- Medical, dental, and vision coverage.
- 401(k) retirement savings program.
- Employee Assistance Programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
