Center Medical Director
About The Position
The Center Medical Director leads the clinical team at an Oak Street Health center, providing high-quality primary care and helping create a positive workplace. The role combines clinical practice alongside provider colleagues (80% of working time) with administrative responsibilities (20%). The medical director sets an example for thoughtful primary care, mentors and advises providers, and participates in organization-wide strategic initiatives. The role works closely with the Practice Manager, Outreach Manager or Director, regional medical leadership, and other Center Medical Directors to advance organizational and regional objectives. The medical director supports provider onboarding and development, implementation of Oak Street Health’s care model and clinical guidelines, quality and performance goals, and a culture of coaching, celebration, and continuous improvement. The role is based at the Chandler center in Chandler, Arizona.
Requirements
- M.D., D.O., A.P.N., or P.A. graduate.
- For M.D. or D.O. candidates, board certification in Internal Medicine or Family Medicine is required.
- For A.P.N. candidates, board certification in Family, Adult, or Gerontology is required.
- Experience in clinical leadership, including leading and coaching providers.
- Experience using a metrics-driven approach to medical care and/or quality projects.
- Commitment to older adults and low-income patients.
- Comfort with ambiguity and strong problem-solving ability.
- Ability to remain calm under pressure and guide others toward effective solutions.
- U.S. work authorization.
- Five or more years of outpatient practice experience is preferred.
Nice To Haves
- Five or more years of outpatient practice experience.
- Fellowship training in Geriatrics.
- Additional professional degree, such as an M.B.A., J.D., or M.P.H.
- Prior executive roles.
Responsibilities
- Lead the clinical team at the center and model high-quality primary care.
- Collaborate with the Practice Manager and Outreach Manager or Director to support organizational objectives, including excellent care, patient experience, growth, and an inclusive workplace.
- Implement organizational and regional strategic initiatives and priorities.
- Communicate organizational information to care teams and escalate their concerns and ideas.
- Coordinate and lead onboarding of new providers at the center.
- Model excellent medical care, care-model implementation, and achievement of metrics.
- Ensure care teams prepare for and conduct daily huddles, patient care planning and management, admission prevention work, and clinical documentation workflows.
- Ensure providers and care teams deliver appropriate, evidence-based care that keeps patients healthy and out of the hospital.
- Teach and implement Oak Street Health clinical guidelines at provider and center levels.
- Support high-quality primary and secondary preventative care.
- Educate and support providers in implementing the value-based, full-risk care model.
- Identify and address root causes when center metric goals are not met.
- Foster coaching and professional growth among providers and care teams.
- Listen to care-team feedback and address concerns through constructive problem-solving.
- Conduct performance reviews, discuss provider goals, and help develop plans to achieve them.
- Recognize and celebrate care-team successes and communicate opportunities for improvement.
- Achieve triad best practices and support a positive culture of joy in practice.
- Perform other duties as assigned.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources to support colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Ph.D. or professional degree
