Center Medical Director

CVS Health•Chandler, AZ

7d•$174,070 - $374,920•Onsite

About The Position

The Center Medical Director (CMD) is the medical leader for an Oak Street Health center, leading the clinical team to provide excellent patient care and create a great place to work. The CMD practices primary care alongside provider colleagues, with 80% clinical time and 20% administrative time. The role also includes mentoring, coaching, and advising providers and participating in organization-wide strategic initiatives. The CMD collaborates with the Practice Manager and Outreach Manager or Director to advance organizational objectives, implements strategic and regional priorities, and communicates organizational information and care-team feedback. The role supports provider onboarding, models effective medical care and care-model implementation, and helps care teams follow daily huddles, patient-care planning and management, admission-prevention work, and clinical-documentation workflows. The CMD promotes evidence-based care, teaches Oak Street Health clinical guidelines, supports preventive care and value-based full-risk care, and addresses causes of unmet center metrics. The CMD cultivates provider and care-team development through coaching, feedback, performance reviews, and goal-setting. The role also celebrates successes, identifies improvement opportunities, supports a positive workplace culture, and performs other duties as assigned. This full-time position is based at the Chandler center in Chandler, Arizona.

Requirements

M.D., D.O., A.P.N., or P.A. graduate.
For M.D. or D.O. candidates, board certification in Internal Medicine or Family Medicine is required.
For A.P.N. candidates, board certification in Family, Adult, or Gerontology is required.
Experience in clinical leadership, including leading and coaching providers.
Experience using a metrics-driven approach to medical care and/or quality projects.
Commitment to older adults and low-income patients.
Comfort with ambiguity and problem-solving ability.
Ability to remain calm under pressure and guide others toward effective solutions.
US work authorization.

Nice To Haves

Five or more years of outpatient practice experience preferred.
Fellowship training in Geriatrics is welcomed but not required.
Additional professional degrees such as an M.B.A., J.D., or M.P.H. are welcomed but not required.
Prior executive roles are welcomed but not required.
Passion for the work and motivation to contribute to a fast-growing organization.
Awareness of leadership skills and potential impact, and eagerness to share them with a fast-growing, energetic team.

Responsibilities

Lead the clinical team and serve as the medical leader for the Oak Street Health center.
Practice primary care alongside provider colleagues, with 80% clinical time and 20% administrative time.
Collaborate with the Practice Manager and Outreach Manager or Director to achieve organizational objectives.
Drive implementation of organizational strategic initiatives and regional priorities in collaboration with regional leadership and other Center Medical Directors.
Communicate organizational information to care-team members and escalate their concerns and ideas to the broader organization.
Coordinate and lead onboarding of new providers at the center.
Model excellent medical care, effective care-model implementation, and success in metrics.
Ensure care teams prepare for and execute daily huddles, patient-care planning and management, admission-prevention work, and clinical documentation workflows.
Ensure care provided by providers and care teams is appropriate, evidence-based, and focused on keeping patients healthy and out of the hospital.
Understand, teach, and implement Oak Street Health clinical guidelines at provider and center levels.
Support high-quality primary and secondary preventive care.
Educate and support providers in implementing the value-based full-risk model of care.
Assess and address root causes when center metric goals are not reached.
Create and maintain a culture of coaching and growth for providers and care teams.
Listen to care-team feedback and address concerns through constructive problem-solving.
Conduct performance reviews, discuss provider goals, and help develop plans to achieve them.
Acknowledge and celebrate care-team successes and communicate opportunities for improvement.
Achieve triad best practices and support a positive workplace culture.
Perform other duties as assigned.