Center Medical Director
About The Position
The Center Medical Director (CMD) leads the clinical team at an Oak Street Health center, supporting high-quality patient care and a positive workplace so patients can remain healthy and avoid hospitalization. The CMD practices primary care alongside provider colleagues, with 80% clinical time and 20% administrative time. The role includes setting an example for thoughtful primary care, mentoring and coaching providers, and participating in organization-wide strategic initiatives. As the center’s medical leader, the CMD works closely with the Practice Manager and Outreach Manager or Director to advance organizational objectives, implements organizational and regional priorities, and communicates information and concerns between the care team and the broader organization. The CMD supports provider onboarding, care-model implementation, evidence-based care, preventive care, and value-based full-risk care. The role also includes provider coaching and performance reviews, identifying causes of unmet center metrics, and fostering a positive, growth-oriented culture.
Requirements
- M.D., D.O., A.P.N., or P.A. graduate.
- M.D. or D.O. candidates must have board certification in Internal Medicine or Family Medicine.
- A.P.N. candidates must have board certification in Family, Adult, or Gerontology.
- Experience in clinical leadership, including leading and coaching providers.
- Experience using a metrics-driven approach to medical care and/or quality projects.
- Commitment to older adults and low-income patients.
- Comfort with ambiguity and problem-solving.
- Ability to remain calm under pressure and guide others toward effective solutions.
- U.S. work authorization.
Nice To Haves
- Five or more years of outpatient practice experience preferred.
- Geriatrics fellowship training welcomed but not required.
- Additional professional degrees, such as an M.B.A., J.D., or M.P.H., welcomed but not required.
- Prior executive roles welcomed but not required.
- Passion for the work and motivation to contribute to a fast-growing organization.
- Awareness of leadership skills and potential impact, and eagerness to contribute to an energetic team focused on healthcare innovation.
Responsibilities
- Collaborate with the Practice Manager and Outreach Manager or Director to achieve organizational objectives.
- Drive implementation of Oak Street Health strategic initiatives and work with regional leadership and other CMDs to implement regional priorities.
- Communicate organizational information to care team members and escalate care team concerns and ideas to the organization.
- Coordinate and lead onboarding of new providers at the center.
- Model excellent medical care, care-model implementation, and success in metrics.
- Ensure care teams prepare for and execute daily huddles, patient care planning and management, admission prevention work, and clinical documentation workflows.
- Ensure providers and care teams deliver appropriate, evidence-based care that helps patients stay healthy and out of the hospital.
- Teach and implement Oak Street clinical guidelines at provider and center levels.
- Support delivery of high-quality primary and secondary preventive care.
- Educate and support providers in implementing the value-based full-risk model of care.
- Assess and address root causes when center metric goals are not met.
- Create and maintain a culture of coaching and growth for providers and care teams.
- Listen to care team feedback and address concerns through constructive problem-solving.
- Conduct performance reviews, discuss provider goals, and help develop plans to achieve them.
- Recognize and celebrate care team successes and communicate opportunities for improvement.
- Achieve triad best practices and support a positive culture of joy in practice.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being, based on eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Ph.D. or professional degree
