Center Manager
About The Position
OrangeTwist is hiring a Center Manager to oversee the day-to-day operations of its center in Sugar Land, Texas. The manager will lead employees, deliver excellent guest service, drive sales and profitability, and maintain an organized, efficient center. The role calls for strong leadership and managerial skills and an understanding of operations. The schedule is five days per week, including a minimum of four weekend days per month. Total compensation is stated as $150,000–$250,000 based on performance. OrangeTwist describes itself as a national aesthetic treatment company offering curated body, face, and skin treatments.
Requirements
- College degree or equivalent.
- At least 2 years of experience as a Center Manager, Store Manager, or in a similar role.
- At least 2 years of leadership experience.
Nice To Haves
- At least 1 year of experience in a medspa or similar setting (preferred).
Responsibilities
- Meet and exceed company revenue goals and key performance indicators.
- Direct, implement, and maintain guest experience and service standards, including professional check-in, informed and friendly staff, clean and comfortable procedure rooms and lobby, and resolution of guest problems and complaints.
- Develop and maintain programs and processes that improve guest satisfaction and make front-office operations efficient and profitable.
- Guide and oversee employees, recognize performance, identify problems, and take corrective action.
- Develop the team and hold it accountable for product and service sales and profitability goals.
- Prepare timely and accurate reports and correspondence, and respond to corporate requests.
- Submit schedules and staff hours to the Regional Director for approval to support payroll management and adequate center coverage.
- Establish, modify, implement, and monitor systems and procedures for timely, efficient workflows.
- Plan and implement center operations, including supply ordering, inventory, security systems, cleanliness, equipment maintenance, and OSHA compliance.
- Schedule education trainings and workshops with vendors and clinical operations as needed.
- Use marketing tools to generate new business and host successful events.
- Comply with applicable federal, state, and local labor and employment laws, including requirements concerning professional licensure.
Benefits
- Competitive salary and incentive plan.
- Generous paid time off, sick time, and paid holidays.
- Medical, dental, and vision insurance.
- 401(k) employee contributions.
- Flexible spending account and dependent care options.
- Continuing education through OrangeTwist's University.
- Employee referral bonus program.
- Employee resource groups.
- Professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
