Center Manager

Locke Supply Co•Tyler, TX

About The Position

The Center Manager leads an operation that brings three businesses together under one roof. The role oversees three Counter Managers and their teams, driving business growth, developing employees, delivering exceptional customer experiences, and ensuring strong operational and financial performance. The company is employee-owned through an ESOP, and the Center Manager helps foster an ownership mindset while creating opportunities for employees and the business to thrive. Successful Center Managers build strong leaders, create engaged teams, deliver consistent business results, strengthen customer relationships, and unite three business units as one high-performing operation. They help employees, customers, and the company succeed together.

Requirements

Proven leadership experience managing managers, departments, or multiple business functions.
Strong business and financial acumen, including experience with sales, profitability, inventory, and operational performance.
Passion for coaching, mentoring, and developing people.
Excellent communication and relationship-building skills.
Ability to balance day-to-day operations with long-term strategic goals.
Growth mindset, strong sense of accountability, and commitment to continuous improvement.

Nice To Haves

Experience in retail, wholesale distribution, industrial supply, construction supply, or a related industry.

Responsibilities

Lead, coach, and develop three Counter Managers and their teams.
Create a culture built on integrity, accountability, teamwork, and continuous improvement.
Inspire employees to think and act like owners, and develop future leaders and career-growth opportunities.
Own the center’s financial performance, including sales growth, profitability, inventory, and labor management.
Use business insights and performance metrics to identify opportunities and improve results.
Partner with the leadership team to set goals, solve problems, and execute strategies.
Drive market growth and strengthen customer loyalty.
Champion a customer-first culture across all business areas.
Build lasting relationships with customers and key business partners.
Support major accounts and help resolve complex customer needs.
Ensure customers receive knowledgeable, dependable service.
Ensure the center operates safely, efficiently, and consistently.
Maintain high standards for inventory accuracy, facility appearance, and operational performance.
Identify opportunities to improve processes and productivity.
Collaborate with company leadership and support teams to achieve business objectives.