Center Manager

Carbon Health•La Quinta, CA

About The Position

As a Center Manager in the Clinic Management department, you will oversee the daily operations of a busy clinical center, ensuring high standards of patient care, operational efficiency, and regulatory compliance. This salaried, full-time position calls for a hands-on leader who can manage staff, streamline workflows, monitor performance, and foster a positive, professional environment for patients and team members. You will collaborate with medical and administrative leadership to align center activities with organizational goals, deliver exceptional service, and drive continuous improvement across center operations.

Requirements

At least 3 years of experience in clinic management, healthcare administration, or a similar role overseeing center or facility operations.
Experience supervising or leading a team in a clinical, healthcare, or service environment.
Strong understanding of outpatient clinic workflows, scheduling, and patient-service best practices.
Familiarity with healthcare regulations, compliance requirements, and patient privacy standards, such as HIPAA or equivalent.
Ability to manage budgets, monitor operational metrics, and support financial goals.
Excellent communication and interpersonal skills for effective interaction with patients, staff, and clinical leadership.
Strong problem-solving, organizational, and time-management abilities in a fast-paced environment.
Proficiency with electronic medical records (EMR) systems and standard office software such as MS Office or similar.
Ability to handle sensitive situations and escalated concerns with professionalism and discretion.
Fluency in written and spoken English.

Nice To Haves

Bachelor’s degree in healthcare administration, business administration, or a related field; equivalent experience may be considered.

Responsibilities

Oversee the clinic center’s day-to-day operations to ensure efficient, safe, and patient-focused service delivery.
Manage, coach, and develop clinical and administrative staff, including scheduling, performance feedback, and training support.
Monitor key performance indicators such as patient flow, wait times, patient satisfaction, and operational costs, and implement improvement initiatives.
Ensure compliance with relevant clinical, regulatory, safety, and privacy standards, policies, and procedures.
Collaborate with physicians, nurses, and other healthcare professionals to coordinate care delivery and optimize the patient experience.
Manage center budgets, review expenses, and contribute to financial planning and forecasting.
Oversee patient scheduling, registration, and front-desk operations to maintain accuracy, timeliness, and service quality.
Handle escalated patient concerns and service issues, resolving them promptly and professionally.
Maintain accurate operational records, reports, and documentation for audits, quality programs, and leadership review.
Lead or support implementation of new systems, processes, and technologies to improve clinic efficiency and care quality.
Promote teamwork, accountability, and continuous improvement within the center.
Coordinate facility maintenance, supplies, and vendor relationships to ensure a safe, well-functioning environment.