Center Manager PACE (Laf--1.0)

Franciscan Alliance, Inc.•Lafayette, LA

About The Position

The PACE Center Manager is responsible for the day-to-day operations of the PACE Center, leading, coordinating, and monitoring staff and operations to support Franciscan Health’s mission. The role supports the PACE program’s vision of providing individualized, joyful care through exemplary teamwork so seniors can experience the best quality of life in their communities. The manager oversees patient care areas, health plan operations, emergency preparedness, and facility maintenance. The role also contributes to the Quality Improvement Program and is accountable for its outcomes, manages direct reports and staffing activities, and ensures compliance with Centers for Medicare and Medicaid Services (CMS) accreditation and certification requirements. The manager oversees the program’s ongoing audit readiness. Travel of up to 50% is required.

Requirements

  • Bachelor’s degree in health care, business administration, or a related field.
  • At least 4 years of healthcare experience.
  • At least 1 year working with frail or elderly patients.
  • Valid driver’s license.
  • Basic Life Support (BLS) certification from the American Heart Association.
  • Travel up to 50%.

Nice To Haves

  • Master’s degree in healthcare, business administration, or a related field.
  • At least 2 years of community-based program management experience.
  • At least 2 years of PACE experience.
  • Registered Nurse (RN) license from a state licensing board.

Responsibilities

  • Manage the day-to-day operations of the PACE Center, including patient care areas, health plan operations, emergency preparedness, and facility maintenance.
  • Identify needs within the vendor network and escalate potential new partnerships to the Business Operations Manager.
  • Contribute to the Quality Improvement Program by attending meetings and reviewing data collected by quality improvement coordinators; be accountable for program outcomes.
  • Manage direct reports, including competence evaluations, disciplinary actions, staff planning, productivity, recruitment, and onboarding.
  • Ensure compliance with CMS accreditation and certification requirements.
  • Evaluate the effectiveness of organizational structure, policies, and procedures.
  • Oversee the PACE program to maintain consistent audit readiness.

Benefits

  • Eligible employees receive comprehensive benefits; details are available in the benefits section of the company career site.
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