Admin - Center Director

Active Day•Spartanburg, SC

About The Position

The Center Director leads the team and operations of an adult day health center, ensuring high-quality care in accordance with company, state, and regulatory guidelines. The role oversees strategic planning and development, programming, marketing, staff management, administrative decision-making, fiscal responsibility, and, at some centers, transportation services. The Director is expected to lead proactively and thoughtfully, foster a positive environment for members and team members, and enhance the health and happiness of the people served and those who care for them. Active Day serves adults aged 18 and older who receive home- and community-based services that promote socialization and optimal health while helping members remain in the community and avoid long-term care placements. The Center Director manages and coordinates health, medical, and socialization services in a close-knit center environment.

Requirements

At least three years of experience in a health care-related field; a degree is preferred unless mandated by state-specific regulatory guidelines.
Meet any additional requirements mandated by state-specific regulatory guidelines.
Strong collaborative, interpersonal, organizational, and multitasking skills.
Demonstrated ability to build and lead a high-performing, effective cross-functional team that consistently achieves or exceeds defined goals and objectives.
Ability to work a flexible schedule.
Working knowledge of Microsoft Word, Excel, and Outlook, and ability to navigate operating systems including HRIS/payroll systems.
Successful background check and, where applicable, satisfaction of additional state-specific regulatory requirements.

Nice To Haves

At least one year of supervisory experience in a healthcare setting, unless otherwise mandated by state-specific regulatory guidelines.
Prior experience working with seniors and/or adults with special needs.

Responsibilities

Provide effective leadership across operations, including person-centered care initiatives, personnel management, quality and safety, programming, community relations, and financial oversight.
Grow the business through community networking and an active referral base; communicate service offerings and demonstrate program benefits and successes.
Coordinate with caregivers, families, social services agencies, and medical professionals to develop effective member care plans.
Facilitate continuous improvement initiatives to enhance the member experience and ensure care meets company, state, and regulatory guidelines and standards.
Oversee the employee experience, including onboarding, daily guidance, scheduling, coaching and mentoring, staff meetings, continuing education, performance reviews, and employee relations issues.
Establish and maintain a culture of respect, teamwork, compassion, fun, integrity, and professionalism.
Manage the admission and discharge of members.
Collaborate with the Regional Director on routine strategic business analysis, including the center's profit and loss, budget, and census needs; use analyses to manage expenses, meet financial objectives, and meet or exceed census goals.
Stay current on industry knowledge and trends through education, publications, networking, and participation in professional organizations.
Comply with company policies and procedures and applicable safety and regulatory laws and standards.
Perform other duties and responsibilities as changed or assigned.