Admin - Center Director

Active Day•Elizabethtown, KY

About The Position

The Center Director directs the team and operations of an adult day health center, ensuring high-quality care in accordance with company, state, and regulatory guidelines. The role oversees the center’s functions and services, including strategic planning and development, programming, marketing, staff management, administrative decision-making, fiscal responsibility, and, at some centers, transportation services. The Center Director is expected to lead by example as a strategic, proactive, productive, and thoughtful leader; maintain a positive environment for team members and members; and work to enhance the health and happiness of the people served and those who care for them. The position provides leadership across operations, person-centered care, personnel management, quality and safety, programming, community relations, and financial oversight. It also manages employee experience, member admissions and discharges, care coordination, quality improvement, and business performance.

Requirements

Minimum three years of experience in a healthcare-related field; a degree is preferred unless otherwise mandated by state-specific regulatory guidelines.
Successful background check and, where applicable, compliance with additional state-specific regulatory requirements.
Strong collaborative, interpersonal, organizational, and multitasking skills.
Demonstrated ability to build and lead a high-performance, effective, cross-functional team that consistently achieves or exceeds defined goals and objectives.
Ability to work a flexible schedule.
Working knowledge of Microsoft Word, Excel, and Outlook, and ability to navigate operating systems, including HRIS/payroll systems.

Nice To Haves

At least one year of supervisory experience in a healthcare setting, unless otherwise mandated by state-specific regulatory guidelines.
Prior experience working with seniors and/or adults with special needs.

Responsibilities

Provide effective leadership in operations, including person-centered care initiatives, personnel management, quality and safety, programming, community relations, and financial oversight.
Grow the business through a strong community network and active referral base; communicate service offerings and demonstrate program benefits and successes.
Coordinate with caregivers, families, social services agencies, and medical professionals to develop effective care plans for members.
Facilitate continuous improvement initiatives to enhance the member experience and ensure care meets company, state, and regulatory guidelines and standards.
Manage the employee experience, including onboarding, daily oversight and guidance, scheduling, coaching and mentoring, staff meetings, continuing education, performance reviews, and employee relations issues.
Establish and maintain a culture of respect, teamwork, compassion, fun, integrity, and professionalism.
Manage admission and discharge of members.
In collaboration with the Regional Director, conduct routine strategic business analysis, including review of the center’s profit and loss, budget, and census needs.
Use business analyses to manage operating expenses, meet financial objectives, and meet or exceed targeted census goals.
Stay current on industry knowledge and trends through educational opportunities, publications, networking, and participation in professional organizations.
Comply with company policies and procedures, safety requirements, and regulatory laws and standards.
Perform other duties and responsibilities as changed or assigned.