Admin - Center Director

Active Day•Elizabethtown, KY

About The Position

The Center Director directs the team and operations of an adult day health center, ensuring high-quality care in accordance with company, state, and regulatory guidelines. The role oversees center functions and services, including strategic planning and development, programming, marketing, staff management, administrative decision-making, fiscal responsibility, and, in some centers, transportation services. The Director is expected to lead proactively and thoughtfully, maintain a positive environment for members and team members, and enhance the health and happiness of the people served and those who care for them.

Requirements

At least three years of experience in a healthcare-related field; a degree is preferred unless mandated by state-specific regulatory guidelines.
Meet any additional requirements mandated by state-specific regulatory guidelines.
Strong collaborative, interpersonal, organizational, and multitasking skills.
Demonstrated ability to build and lead an effective, high-performance cross-functional team that consistently achieves or exceeds goals and objectives.
Ability to work a flexible schedule.
Working knowledge of Microsoft Word, Excel, and Outlook, and ability to navigate operating systems including HRIS/payroll systems.
Successful background check and, where applicable, additional state-specific regulatory requirements.

Nice To Haves

At least one year of supervisory experience in a healthcare setting, unless otherwise mandated by state-specific regulatory guidelines.
Prior experience working with seniors and/or adults with special needs.

Responsibilities

Provide effective leadership across center operations, including person-centered care initiatives, personnel management, quality and safety, programming, community relations, and financial oversight.
Grow the business through community networking and referrals; communicate service offerings and demonstrate program benefits and successes.
Coordinate with caregivers, families, social services agencies, and medical professionals to develop care plans for members.
Facilitate continuous improvement initiatives to enhance the member experience and ensure care meets company, state, and regulatory guidelines and standards.
Oversee the employee experience, including onboarding, daily guidance, scheduling, coaching and mentoring, staff meetings, continuing education, performance reviews, and employee relations.
Establish and maintain a culture of respect, teamwork, compassion, fun, integrity, and professionalism.
Manage the admission and discharge of members.
In collaboration with the Regional Director, analyze center operations, including Profit & Loss, budget, and census needs; manage expenses and work toward financial and census goals.
Stay current on industry knowledge and trends through education, publications, networking, and professional organizations.
Comply with company policies and procedures, safety requirements, and regulatory laws and standards.
Perform other duties and responsibilities as changed or assigned.