Admin - Center Director

Active Day•Campbellsville, KY

13h

About The Position

The Center Director leads the team and operations of an adult day health center, ensuring high-quality care in accordance with company, state, and regulatory guidelines. The role oversees center functions and services, including strategic planning and development, programming, marketing, staff management, administrative decision-making, fiscal responsibility, and, at some centers, transportation services. The Center Director is expected to lead by example, maintain a positive environment for team members and members, and promote the health and happiness of those served and their caregivers. The director manages and coordinates health, medical, and socialization services in a close-knit center environment. The role also supports business growth through community relationships and referrals, coordinates care planning with families and professionals, manages the employee experience, and monitors center performance and financial objectives.

Requirements

At least three years of experience in a health care-related field; a degree is preferred unless otherwise mandated by state-specific regulations.
Strong collaborative, interpersonal, organizational, and multitasking skills.
Demonstrated ability to build and lead an effective, high-performance cross-functional team that achieves or exceeds goals and objectives.
Ability to work a flexible schedule.
Working knowledge of Microsoft Word, Excel, and Outlook, and ability to navigate operating systems including HRIS/payroll systems.
Successful background check and, where applicable, compliance with additional state-specific regulatory requirements.

Nice To Haves

At least one year of supervisory experience in a healthcare setting, unless otherwise mandated by state-specific regulatory guidelines.
Prior experience working with seniors and/or adults with special needs.
A degree, unless otherwise mandated by state-specific regulatory guidelines.

Responsibilities

Provide leadership across center operations, including person-centered care, personnel management, quality and safety, programming, community relations, and financial oversight.
Grow the business through community networking and referrals; communicate service offerings and demonstrate program benefits and outcomes.
Coordinate with caregivers, families, social services agencies, and medical professionals to develop effective member care plans.
Lead continuous improvement efforts to enhance the member experience and ensure care meets company, state, and regulatory standards.
Oversee the employee experience, including onboarding, daily guidance, scheduling, coaching and mentoring, staff meetings, continuing education, performance reviews, and employee relations.
Establish and maintain a culture of respect, teamwork, compassion, fun, integrity, and professionalism.
Manage the admission and discharge of members.
In collaboration with the Regional Director, analyze center operations, including profit and loss, budgets, and census needs; manage expenses and work toward financial and census objectives.
Keep current with industry knowledge and trends through education, publications, networking, and professional organizations.
Comply with company policies and procedures and applicable safety and regulatory laws and standards.
Perform other duties and responsibilities as changed or assigned.