Full-Time Center Associate

The UPS Store #4971 • Tulsa, OK

19h

About The Position

The Center Associate delivers customer service to retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate advises customers on products, services, and best-value options and learns industry best practices. The position requires a friendly, helpful demeanor, a professional appearance, and the ability to learn all aspects of the business quickly. Compensation is $15.75 and up depending on qualifications. The Associate must be able to work any assigned hours. The store is open Monday through Friday from 8:00 a.m. to 6:30 p.m. and Saturday from 9:00 a.m. to 3:00 p.m.; it is closed on Sundays.

Requirements

• High school diploma or GED.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 50 or more pounds.
• Must have reliable transportation.
• Must be able to work any assigned hours.

Nice To Haves

• Previous retail sales experience.
• Strong internet skills.
• Friendly and genuinely helpful demeanor.
• Professional appearance.
• Fast learner who makes an effort to learn all aspects of the business quickly.

Responsibilities

• Deliver outstanding customer service to walk-in customers and telephone inquiries.
• Practice good listening skills with customers, team members, and leadership.
• Take ownership of customers’ shipping needs and offer viable solutions.
• Learn product and service offerings, alternative solutions, and industry trends.
• Operate equipment, software, and devices expertly and be willing to teach others.
• Maintain a clean, organized, and safe working environment.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED