Admin - Administrative Assistant- Full Time

Active Day•Lawrence, MA

About The Position

The Center Administrative Assistant provides administrative and clerical support to help build the center’s census, improve customer satisfaction, and ensure administrative compliance with regulatory requirements. The role supports the Center Director and other Center Leaders in the general operation of the center, works with referral sources to schedule tours and coordinate admissions with case managers, families, and the center team, and provides general administrative support, including answering phones and greeting visitors and families. The position is full-time, Monday through Friday, with some Saturday coverage.

Requirements

High school diploma or equivalent.
Computer literacy, including Excel skills and strong Microsoft Word and Outlook skills.
Excellent written and verbal communication skills.
At least 2 years of experience in an administrative capacity.

Responsibilities

Record member meals daily for the USDA Food Program and assist with monthly and annual reporting requirements.
Assist the administrator with supply ordering.
Maintain member information and records of contacts as requested by the social worker and/or administrator.
Provide admission support to the center and social worker, including picking up doctors’ paperwork and assessments.
Answer the multi-line telephone system and transfer calls to the appropriate staff members.
Create documents using Microsoft Office, including Word and Excel.
Schedule tours and coordinate admissions with referral sources, case managers, families, and the center team.
Provide general administrative support, including greeting visitors and families.
Perform other duties or responsibilities management may deem necessary from time to time.