CDL Shuttle Operations Supervisor

Reston Limousine•Capitol Heights, MD
•Onsite

About The Position

Reston Limousine is seeking a Shuttle Operations Supervisor for its Capitol Heights, Maryland location. The supervisor will motivate and manage drivers from diverse backgrounds to meet contract requirements while maintaining compliance with DOT rules and regulations. The role manages day-to-day contract operations, oversees driver performance and documentation, and addresses daily operational issues. The supervisor may also fill in for drivers when there are call-outs or vacant routes. The available schedule is Monday through Friday, 12:00 PM to 9:00 PM. Reston Limousine is a family-owned, employee-focused transportation business founded in 1990. The company provides transportation solutions for individuals and groups and operates a 24/7 dispatch center, along with detailing and maintenance/repair facilities.

Requirements

  • Working knowledge of DOT regulations, vehicles, equipment, maintenance, and company policies and procedures.
  • Valid CDL Class A or B with Passenger endorsement.
  • Valid DOT medical card.
  • High school diploma or GED.
  • Three years of supervisory experience in a transportation setting.
  • More than two years of CDL driving experience.
  • Excellent verbal and written communication skills.

Responsibilities

  • Manage day-to-day contract requirements and ensure compliance.
  • Manage drivers, including monitoring punctuality, route adherence, dress-code compliance, paperwork, and daily passenger logs.
  • Troubleshoot daily situations and develop strategic solutions.
  • Fill in for drivers when there are call-outs or vacant routes.
  • Motivate the team while ensuring a high level of service.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • AFLAC
  • Short-term and long-term disability
  • 401(k) with employer match
  • Employer-paid life insurance
  • Safety, performance, and customer service incentives
  • Employee appreciation events
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