Supervisor, PDOT Shuttle Operations

Metropolis Technologies • Omaha, NE

9d

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The company operates a parking network with more than 23,000 employees at over 4,000 locations across North America and Europe.

The Supervisor, PDOT Shuttle Operations assists with the day-to-day management of a shuttle operation. The role helps ensure that operations comply with the location’s contractual guidelines and company policies and procedures, supports client relations, and promotes a professional approach to the business. The supervisor also assists with customer service, equipment maintenance, and general facility tasks, and must be familiar with the shuttle operation and its transportation routes.

The role requires a high school diploma or equivalent, at least one month of related experience or training (or an equivalent combination), a valid state-issued driver’s license with an acceptable driving record, and a DOT Medical Card. Prior supervisory experience in DOT-regulated shuttle operations is preferred. The listed pay is $20.16 per hour. Eligible employees may participate in benefit plans including medical, dental, vision, flexible spending accounts, disability and life insurance, accident insurance, a 401(k), and paid time off.

Requirements

• High school diploma or equivalent and at least one month of related experience or training, or an equivalent combination of education and experience.
• Valid state-issued driver’s license with a current address and an acceptable driving record.
• DOT Medical Card (Medical Examiner’s Certificate).
• Clear oral communication, listening, and clarification skills.
• Ability to write clearly and informatively and read and interpret written information.
• Positive customer-service attitude and ability to respond to service requests.
• Ability to adapt to changes, delays, and unexpected events.
• Sound and accurate judgment.
• Ability to meet the stated physical demands, including lifting and/or moving up to 25 pounds.

Nice To Haves

• Prior supervisory experience with DOT-regulated shuttle operations.

Responsibilities

• Assist in the day-to-day management of shuttle operations, ensuring compliance with location-specific contractual guidelines and company policies and procedures.
• Participate in programs to improve client and customer satisfaction.
• Assist with managing day-to-day activities at assigned locations and perform management duties as assigned.
• Courteously assist customers.
• Assist with equipment maintenance and repair and perform general maintenance tasks as directed by the Facility Manager.
• Report known accidents, observed or suspected policy violations, safety hazards, and unusual occurrences to the Facility Manager.
• Assist with cleanup of debris, water, oil spills, and similar materials; substitute for another position if necessary.
• Maintain thorough knowledge of the shuttle operation, transportation routes, and local major streets, landmarks, and freeways.
• Complete other duties as needed.

Benefits

• Eligible employees may participate in medical, dental, and vision plans.
• Flexible spending accounts.
• Long- and short-term disability insurance.
• Life insurance.
• Accident insurance.
• 401(k).
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED