CDL Driver Trainee - Memphis, TN

Military Spouse Corporate Career Network•Memphis, TN

11d•Onsite

About The Position

The Delivery Merchandiser Trainee learns and becomes efficient in the daily duties of route delivery and merchandising across all disciplines. Work includes stocking and facing products on shelves, displays, in coolers, and in cooling vaults. The trainee should be capable of providing route relief as needed and prepared to take a permanent route assignment in any route delivery discipline. The position involves learning to drive a Class A CDL vehicle and obtaining the required license within 10 weeks of the training start date. Under supervision, the trainee learns delivery processes and customer service, including use of delivery equipment and a handheld invoicing device, shift check-in and check-out, and cash and paperwork accountability. The role also includes safely handling products and securing company assets and inventory. The trainee develops merchandising practices, customer service skills, and familiarity with company safety standards, equipment use, and Federal Motor Carrier Safety Administration rules regarding DOT and Hours of Service. Work environments vary and may include exposure to weather, coolers, and customer storage areas that are not temperature controlled.

Requirements

Valid driver’s license for the state of residency and an excellent driving history, as reflected in a seven-year Motor Vehicle Report.
Ability to obtain a Class A Commercial Driver’s License; CDL is not required for hire.
Ability to pass and maintain Department of Transportation physical requirements.
Strong customer service skills.
Self-motivated, with a high degree of integrity and able to perform duties with minimal supervision in a timely manner.
Dependability, initiative, professional demeanor, and sound judgment.
Ability to work in a fast-paced environment involving continuous lifting.
Ability to lift up to 75 pounds repeatedly and multiple times a day.
Willingness and availability to work some weekends and holidays.

Nice To Haves

Beverage or delivery industry knowledge.
Customer management skills.
Continuous improvement mindset and initiative.
Sales ability.
Safety-focused approach.
Previous route delivery, direct store delivery, product stocking or merchandising, or retail management experience is strongly preferred.

Responsibilities

Learn to drive a Class A CDL vehicle and obtain required licensing within 10 weeks of the training start date.
Learn under supervision the processes and skills needed to service customers, including invoicing with a handheld device and shift check-in/check-out, cash, and paperwork accountability.
Secure company assets and inventory and safely handle products during delivery at customer locations.
Learn merchandising habits and techniques that support customer and consumer satisfaction and meet company merchandising standards; understand how to execute commercial plans in customer outlets.
Develop product rotation practices; learn point-of-sale placement, display building and maintenance, product facing, brand order, and backroom product management.
Develop customer service skills by understanding customer needs and communicating service issues to the appropriate manager.
Maintain appropriate behavior, promote personal safety, and use necessary equipment safely.
Learn and follow company safety and equipment-use standards and applicable FMCSA rules regarding DOT and Hours of Service.
Provide route relief when and where needed and be prepared to take a permanent route assignment in any delivery discipline.