CDL Driver Trainee

CONA Services•Memphis, TN

About The Position

The Delivery Merchandiser Trainee learns the daily duties of route delivery and merchandising across all disciplines, including stocking and facing products on shelves, displays, coolers, and cooling vaults. The role prepares the teammate to provide route relief as needed and to take a permanent route assignment in any route delivery discipline. Under supervision, the trainee learns to drive a Class A CDL vehicle and is expected to obtain the required license within 10 weeks of the training start date. Training includes customer delivery processes, equipment use, handheld-device invoicing, shift check-in and check-out, and accounting for cash and paperwork. The trainee also learns to secure company assets and inventory and to handle products safely during customer deliveries. The position develops merchandising, product rotation, display-building, product-facing, brand-order, and backroom-management skills while teaching the trainee to meet company merchandising standards and execute commercial plans in customer outlets. It also builds customer service skills and familiarity with company safety standards, equipment use, Federal Motor Carrier Safety Administration rules, DOT requirements, and Hours of Service rules.

Requirements

Valid driver’s license for the state of residency.
Excellent driving history, as reviewed through a seven-year Motor Vehicle Report.
Ability to obtain a Class A Commercial Driver’s License; it is not required at hire.
Ability to pass and maintain DOT physical requirements.
Strong customer service skills.
Self-motivated, with a high degree of integrity and ability to perform duties on time with minimal supervision.
Dependability, initiative, professional demeanor, and sound judgment.
Ability to work in a fast-paced environment involving continuous lifting.
Ability to lift up to 75 pounds repeatedly and multiple times per day.
Availability and willingness to work some weekends and holidays.
Safety-focused approach.

Nice To Haves

Knowledge of the beverage or delivery industry.
Customer management skills.
Continuous improvement mindset and initiative.
Sales ability.
Previous route delivery, direct store delivery, product stocking, merchandising, or retail management experience is strongly preferred.

Responsibilities

Learn to drive a Class A CDL vehicle and obtain the required licensing within 10 weeks of the training start date.
Learn delivery processes and equipment use, including handheld-device invoicing and shift check-in/check-out procedures.
Account for cash and paperwork and properly secure company assets and inventory.
Handle and deliver products safely and properly at customer locations.
Develop merchandising habits and techniques to support customer and consumer satisfaction and meet company standards.
Learn to execute commercial plans in customer outlets.
Develop product rotation practices and understand the use of point-of-sale items such as racks and shippers.
Build and maintain product displays, face products, maintain brand order, and manage products in backrooms.
Develop customer service skills by understanding customer needs and communicating service issues to the appropriate manager.
Promote personal safety, use required equipment safely, and adhere to company safety and equipment standards.
Learn and follow Federal Motor Carrier Safety Administration rules, including DOT and Hours of Service requirements.
Provide route relief when and where needed and prepare to take a permanent route assignment in any route delivery discipline.