Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Cranberry Township, PA

10d

About The Position

The CDL Delivery Driver provides customer service while preparing and delivering merchandise according to schedule. The role includes assisting customers with merchandise and project needs, communicating delivery information, building and loading delivery orders, and verifying merchandise and product condition. The driver is responsible for safe, DOT-compliant loads; delivery status updates; appliance unloading, installation, and testing; and maintaining delivery vehicles and related equipment. The position also supports store cleanliness, safety, security, and operational standards, and performs other duties as assigned. Lowe's Companies, Inc. is a home improvement company serving approximately 16 million customer transactions a week. It employs approximately 300,000 associates and operates more than 1,700 home improvement stores, 530 branches, and 130 distribution centers. The company supports community programs focused on safe, affordable housing, community spaces, skilled trades, and disaster relief. Lowe's is an equal opportunity employer.

Requirements

Class A CDL license where required to operate multi-unit commercial motor vehicles, or Class A or B CDL with air-brake endorsement where required to operate a single-unit commercial motor vehicle.
Valid medical certificate, or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service in accordance with Lowe's customer service policies, procedures, and programs.
Identify customers' needs and assist with locating, demonstrating, selecting, carrying, or loading merchandise.
Respond to customer and employee questions and provide project assistance when necessary.
Communicate product stock, special-order, feature, application, and warranty information to customers.
Contact customers about deliveries or coordinate customer calls with the truck driver.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading and verify invoice items, quantities, descriptions, and model numbers.
Ensure loads are safe, secure, and compliant with Department of Transportation regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and reports, and maintain delivery vehicles and equipment, including cleanliness, maintenance, and repairs.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of theft or other security risks and report them to management or Asset Protection.
Maintain housekeeping standards and cleanliness and organization of store and work areas.
Help maintain a safe and secure work environment by conducting safety reviews, identifying hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including safe practices for top stock, safety cables, aisle blockers, power-equipment tether lines, spotters, and safety devices.
Operate store equipment as needed for the role.
Perform other duties as assigned.