Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Watertown, NY

14h•$23 - $24

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves planning delivery activities, preparing and loading orders, verifying merchandise against invoices, and communicating with customers about deliveries and product information. Drivers unload, install, and test appliances when needed, and keep delivery and route statuses updated for tracking. The driver is responsible for safe, secure, and DOT-compliant loads; vehicle inspections and upkeep; required DOT reporting; and compliance with safety, housekeeping, and security procedures. The role also includes assisting customers with merchandise, operating store equipment as needed, and performing other duties as assigned. Lowe’s offers eligible associates benefits and wellness programs, which may vary by role, eligibility, and locality.

Requirements

Class A CDL license where required for multi-unit CMV operation; or Class A or B CDL with air brake endorsement where required for single-unit CMV operation.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett onloading/offloading a vehicle.

Responsibilities

Provide SMART customer service by understanding customer needs, helping customers locate and select merchandise, answering questions, and showing appreciation.
Communicate product, stock, special-order, feature, application, warranty, and delivery information to customers; contact customers about deliveries or coordinate driver calls.
Plan deliveries, print loading tickets, and deliver merchandise according to schedule.
Pull, build, band, and load delivery orders within payload limits and in delivery order.
Inspect products before loading and verify loaded items and quantities against invoices, descriptions, and model numbers.
Ensure loads are safe, secure, and compliant with Department of Transportation (DOT) regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and reports; maintain cleanliness and coordinate maintenance and repairs for delivery vehicles and equipment.
Complete DOT reporting required to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, and other security risks and promptly report them to management or Asset Protection.
Maintain housekeeping standards, cleanliness, and organization in store and work areas.
Maintain a safe and secure work environment, including daily safety reviews, hazard reporting, clear aisles, and secured doors and gates.
Follow applicable safety requirements, including top-stock safety, safety cables, aisle blockers, power-equipment tether lines, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe’s Associate Discount and broad discount platform.
Other discretionary benefits, based on eligibility, including annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards.
Learning and development opportunities.