Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Derby, KS

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves preparing and loading orders, inspecting products, verifying items against invoices, and ensuring deliveries are safe, secure, and compliant with Department of Transportation (DOT) requirements. Drivers update delivery and route status, contact customers regarding deliveries, and may unload, install, and test appliances. The role also includes vehicle and equipment inspections, maintenance reporting, DOT documentation, store safety and housekeeping, and other assigned duties. Lowe’s Companies, Inc. is a home improvement company serving approximately 16 million customer transactions each week. It employs approximately 300,000 associates and operates more than 1,700 home improvement stores, 530 branches, and 130 distribution centers. Lowe’s describes community programs focused on safe, affordable housing, community spaces, skilled-trade development, and disaster relief, and states that it is an equal opportunity employer.

Requirements

Class A CDL license where required for multi-unit CMV operation; alternatively, a Class A or Class B CDL with air brake endorsement for locations with single-unit CMVs, as applicable.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years old.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett onloading/offloading a vehicle.

Responsibilities

Provide customer service and help customers locate, select, carry, or load merchandise.
Answer customer and employee questions, explain project-related information, and communicate stock, special-order, product-feature, application, and warranty information.
Contact customers about deliveries or coordinate customer calls with the truck driver.
Plan delivery activities, print loading tickets, and deliver merchandise on schedule.
Pull, build, band, and load merchandise according to delivery order and truck payload limits.
Inspect products before loading and verify invoice descriptions, items, model numbers, and quantities.
Keep loads safe, secure, and within DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspection reports and report cleanliness, maintenance, and repair needs for delivery vehicles and equipment.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Watch for signs of theft or security risks and report them to management or Asset Protection.
Maintain housekeeping standards and a clean, organized, and safe work environment.
Follow applicable safety procedures and operate store equipment as needed.
Perform other duties as assigned.