Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Monett, MO

About The Position

The CDL Delivery Driver provides customer service while preparing, loading, and delivering merchandise according to scheduled orders. The role involves communicating with customers about deliveries and merchandise, verifying product condition and order accuracy, and ensuring loads are properly secured and within payload limits and Department of Transportation (DOT) regulations. The driver unloads, installs, and tests appliances as needed, updates delivery and route status in the tracking system, and completes required vehicle inspections and DOT reporting. The role also includes maintaining vehicle and equipment cleanliness and safety, following store housekeeping and safety procedures, identifying security risks, and performing other duties as assigned.

Requirements

Class A CDL license where required to operate multi-unit CMVs (tractor-trailer and flatbed), or a Class A or Class B CDL with air brake endorsement where required to operate single-unit CMVs (tandem flatbed).
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck or trailer, or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
Understand customer needs and assist with locating, demonstrating, selecting, carrying, and loading merchandise.
Respond promptly and knowledgeably to customer and employee questions, including helping customers through projects when necessary.
Communicate merchandise stock, special-order details, features, benefits, applications, warranty information, and delivery information to customers.
Contact customers about deliveries or coordinate with the truck driver to contact them.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading or helping customers load them.
Verify items and quantities against invoices, including descriptions and model numbers.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and reports, and maintain the cleanliness, maintenance, and repair of delivery vehicles and equipment.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, and other security risks and report them to management or Asset Protection.
Follow housekeeping standards and maintain clean, organized store and work areas.
Maintain a safe and secure work environment, including reviewing safety conditions, noting hazards, keeping aisles clear, and securing doors and gates.
Follow safety requirements relevant to assigned duties, including requirements for top stock, safety cables, aisle blockers, power-equipment tether lines, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.