Full Time - CDL Delivery Driver

Lowe's Home Centers•Derby, KS

About The Position

The CDL Delivery Driver provides customer service and supports store delivery operations. The role plans delivery activities, prepares and loads merchandise, delivers orders on schedule, and may unload, install, and test appliances. The driver maintains delivery vehicles and equipment, updates route status, completes required Department of Transportation (DOT) reporting, and follows applicable safety, security, and housekeeping requirements. The position also assists customers with merchandise and project-related questions and performs other duties as assigned.

Requirements

Class A CDL where required for multi-unit commercial motor vehicles, or Class A or B CDL with air-brake endorsement where required for single-unit commercial motor vehicles.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
At least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett to load or offload a vehicle.

Responsibilities

Provide SMART customer service and help customers locate, select, carry, and load merchandise.
Respond promptly and knowledgeably to customer and employee questions, including walking customers through projects when necessary.
Communicate merchandise stock, special-order, feature, application, and warranty information to customers.
Contact customers about deliveries or coordinate with the truck driver to do so.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading and verify loaded items and quantities against invoices, including descriptions and model numbers.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report on vehicle and equipment cleanliness, maintenance, and repairs.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, or other security risks and promptly notify management or Asset Protection.
Maintain housekeeping standards and a clean, organized store and work area.
Help maintain a safe and secure work environment by conducting safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
Follow job-related safety requirements, including use of top-stock safety measures, safety cables, aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the role.
Perform other duties as assigned.