CDL Class A - Lead Delivery Driver (Linehaul)

HD Supply•Northlake, IL

7d•$26 - $29

About The Position

Facilitates load management, including accurate and efficient dispatching of all dedicated drivers at the facility. Trains and supports new and existing transportation-team associates. The position requires operating a company or rental vehicle during the average work week. Motor Vehicle Records will be continuously monitored, and the role requires an acceptable MVR status and a valid driver’s license. The role coordinates loading and dispatching, route planning, inspections, and driver support, while also delivering customer orders within a service area. It may lead daily team operations and includes training, delegation, and review of junior associates’ work. The position works under limited supervision and independently resolves complex operational issues. The work environment may include temperature extremes, moving machinery, loud noises, and fumes. The position requires intermittent physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy or awkward materials or equipment. Overnight travel is typically less than 10% of the time.

Requirements

Valid driver’s license and acceptable Motor Vehicle Record status; MVRs are continuously monitored.
Generally 7+ years of experience in the area of responsibility.
Technical certification or associate degree may be required in some areas.
Ability to perform intermittent physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy (50+ pounds) or awkward materials or equipment.

Nice To Haves

Prior experience delivering merchandise to customers using a box truck or similar vehicle.
3+ years of experience operating material handling equipment.
No more than 2 minor accidents in the past rolling 3 years.
No more than 2 moving violations in the past rolling 3 years.
Wholesale distribution experience.

Responsibilities

Coordinate the loading and dispatching of all driver routes.
Oversee pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
Conduct daily route planning and optimization for drivers.
Serve as the primary point of contact for driver-related issues.
Coach and train new and existing drivers on policies and procedures, and provide management with feedback on team performance.
Review order manifests to ensure customer orders and daily routes are complete and accurate.
Deliver customer orders within a service area and address order issues with customers.
Provide exceptional customer service by being polite and professional during deliveries.
Provide management with feedback on escalated customer service and sales-related concerns.
Train, delegate tasks to, and review the work of junior-level associates.
Perform other duties and tasks as assigned.