CDL Class A - Lead Delivery Driver (Linehaul)

HD Supply • Northlake, IL

3d

About The Position

The Lead Delivery Driver facilitates load management, including accurate and efficient dispatching of dedicated drivers at the facility. The role trains and supports new and existing transportation associates and may involve operating a company or rental vehicle during the average work week. The company continuously monitors Motor Vehicle Records for associates selected for the position; an acceptable MVR status and a valid driver’s license are required.

The position leads daily transportation operations, helps resolve complex operational issues, trains and delegates work to junior associates, and assists with supervisory duties without hiring or firing authority. The work environment may include temperature extremes, moving machinery, loud noises, and fumes. The role requires intermittent physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy or awkward material or equipment. Overnight travel is typically less than 10% of the time.

Requirements

• Valid driver’s license.
• Acceptable Motor Vehicle Record status; the company continuously monitors MVRs for employees in this position.
• Generally 7 or more years of experience in the area of responsibility.
• Technical certification or an associate degree may be required in some areas.

Nice To Haves

• Prior experience delivering merchandise to customers using a box truck or similar vehicle.
• At least 3 years of experience operating material handling equipment.
• No more than 2 minor accidents in the past rolling 3 years.
• No more than 2 moving violations in the past rolling 3 years.
• Wholesale distribution experience.

Responsibilities

• Coordinate the loading and dispatching of all driver routes.
• Oversee pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
• Conduct daily route planning and optimization for drivers.
• Serve as the primary point of contact for driver-related issues.
• Coach and train new and existing drivers on policies and procedures, and provide management with feedback on team performance.
• Review order manifests to ensure customer orders and daily routes are complete and accurate.
• Deliver customer orders within a service area, including addressing order issues with customers.
• Provide polite and professional customer service during deliveries.
• Provide management with feedback on escalated customer service and sales-related concerns.
• Troubleshoot support or operational problems for junior-level associates and independently resolve issues using customized solutions.
• Train and delegate tasks to junior-level associates and review their work.
• Assist with supervisory duties and may lead daily department or team operations.
• Perform other duties and tasks as assigned.

Benefits

• Medical coverage, including prescription drug coverage
• Dental and vision plans
• Health care and dependent care flexible spending accounts, as applicable
• 401(k) with company match
• Paid holidays, vacation, personal time, and wellness day
• Paid sick time
• Life and accidental death and dismemberment insurance
• Short- and long-term disability insurance
• Critical illness insurance
• Accident insurance
• Whole life insurance
• Commuter benefits
• Tuition reimbursement
• Employee assistance program
• Adoption and surrogacy assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed