CDL B Delivery Truck Driver

Sysco•Des Moines, IA

18d

About The Position

The CDL B Delivery Truck Driver runs daily routes with frequent stops, loading packages onto hand trucks and unloading products at each stop in the order designated by the Transportation Department Manager. The driver operates in a cross-dock model, picking up a loaded truck from a nightly delivery at the assigned loading dock and returning the empty truck to the assigned lot at the end of the route. The role may occasionally assist with loading trucks, palletizing products, and other duties assigned by a supervisor or manager. The driver is expected to operate routes efficiently, provide professional customer service, verify deliveries and obtain customer signatures, resolve or report delivery discrepancies and complaints, and properly handle company equipment. The role includes pre-trip and post-trip inspections and responsibilities in accordance with DOT regulations and Sysco policies. Work includes frequent physical handling of products and may involve ramps, stairs, docks, varied weather conditions, and confined spaces.

Requirements

High school diploma, GED, or equivalent.
One year of route delivery experience or applicable experience driving a straight truck.
Valid Commercial Driver’s License, Class B.
Ability to read and speak English sufficiently to converse with the general public, understand highway traffic signs and signals, respond to official inquiries, and complete reports and records.
Ability to operate a vehicle in varied traffic and weather conditions.
Ability to meet or exceed company productivity levels and established cases-per-error goals.
Strong customer relations and problem-resolution skills.
Ability to plan and organize work independently of direct supervision.
Good working knowledge of product and inventory-control techniques and procedures.
Ability to communicate articulately and perform simple arithmetic.
Frequent lifting of products up to 50 pounds during a shift and infrequent lifting up to 80 pounds; other duties describe frequent handling of products weighing 1–75 pounds and up to 100 pounds.
Ability to climb on and off the truck box; frequent bending, squatting, pushing, and pulling; and ability to work in confined spaces.
Applicants must be currently authorized to work in the United States.

Nice To Haves

Class A Commercial Driver’s License preferred.
Experience handling money preferred.

Responsibilities

Run assigned delivery routes efficiently, meeting or exceeding designated route times and productivity goals.
Unload products by hand or with a hand cart and place them in designated customer storage areas, including transporting products down ramps, stairs, or docks in all weather conditions.
Frequently lift, push, or move products; reach to stack and unstack pallets and hand carts; and bend and twist while loading, unloading, and retrieving items from the trailer.
Verify deliveries with customers and obtain the appropriate signatures.
Contact management for authorization when invoice discrepancies arise and communicate errors and returns.
Call in when a customer does not receive the entire order.
Handle customer complaints professionally and demonstrate customer relations and problem-resolution skills.
Properly handle company equipment and follow written driver safety rules.
Perform pre-trip and post-trip inspections and other responsibilities in accordance with DOT regulations and Sysco policies and procedures.
Occasionally assist with truck loading, palletizing products, and other duties assigned by a supervisor or manager.
Maintain ongoing communications with other departments concerning routing, safety, and customer relations.
Plan and organize work independently, maintain product and inventory-control knowledge, and meet established cases-per-error goals.