CDL B Local Delivery Truck Driver

Sysco•Daytona Beach, FL

About The Position

The CDL B Local Delivery Truck Driver operates daily delivery routes with frequent customer stops. The driver loads packages onto hand trucks, unloads products at each stop in the order designated by the Transportation Department Manager, and operates in a cross-dock model by picking up a loaded truck at the assigned loading dock and returning the empty truck to the assigned lot at the end of the route. The role may also occasionally assist with loading trucks, palletizing products, and other duties assigned by a supervisor or manager. Drivers deliver products to customer storage areas, verify deliveries and obtain signatures, report discrepancies, errors, and returns, and respond professionally to customer complaints. The position requires safe vehicle operation, adherence to driver safety rules and DOT requirements, pre-trip and post-trip responsibilities, and physical work involving frequent lifting, bending, reaching, pushing, and pulling.

Requirements

High school diploma, GED, or equivalent.
One year of route delivery experience or applicable experience driving a straight truck.
Valid Class B Commercial Driver’s License; Class A is preferred.
Ability to read and speak English sufficiently to communicate with the public, understand highway traffic signs and signals, respond to official inquiries, and complete reports and records.
Ability to operate a vehicle in a variety of traffic and weather conditions.
Ability to meet or exceed company productivity levels and established cases-per-error goals.
Strong customer relations and problem-resolution skills.
Ability to plan and organize work independently of direct supervision.
Ability to develop working knowledge of products and inventory-control techniques and procedures.
Ability to maintain interdepartmental communication related to routing, safety, and customer relations.
Ability to communicate articulately and perform simple arithmetic.
Ability to climb on and off the truck box and work in confined spaces.
Ability to frequently lift products up to 50 pounds during the shift, with infrequent lifting up to 80 pounds; the posting also describes frequent product handling of 1–75 pounds and handling loads up to 100 pounds.
Ability to frequently bend, squat, push, pull, reach, and twist while loading and unloading products.

Nice To Haves

Class A Commercial Driver’s License.
Experience handling money.
Skills in building customer loyalty, managing work, adaptability, building trust, follow-up, and communication.

Responsibilities

Run assigned routes efficiently, meeting or exceeding designated route times.
Unload product from the trailer by hand or with a hand cart and place it in designated customer storage areas, including transporting products down ramps, stairs, or docks in various weather conditions.
Verify deliveries with customers and obtain proper signatures.
Contact management for authorization when invoice discrepancies arise and communicate errors and returns.
Report when a customer does not receive the complete order.
Handle customer complaints professionally.
Properly handle company equipment, follow written driver safety rules, and perform pre-trip inspections.
Complete pre-trip and post-trip responsibilities in accordance with DOT regulations and Sysco policies and procedures.
Occasionally assist with loading trucks, palletizing product, and other duties assigned by a supervisor or manager.
Provide technical, customer relations, and personnel management for major programs and projects.