CDL-A Driving Team Member Recruiting and Retention Coordinator

BRT, INC. • Parkesburg, PA

19d • $59,000 - $62,000 • Hybrid

About The Position

BRT is seeking a motivated, personable, and organized coordinator to attract qualified CDL-A driving team members, create a welcoming hiring experience, and support lasting relationships with current and prospective team members. The role helps candidates navigate the hiring process and works to strengthen engagement and long-term retention through ongoing communication and follow-up.

The coordinator develops and maintains a pipeline of candidates, responds to inquiries, conducts initial telephone screenings, explains BRT’s driving opportunities, and coordinates hiring and onboarding activities with Human Resources, Safety, and Operations. The role also supports recruiting programs and events, maintains accurate recruiting records, and helps assess recruiting sources.

To support retention, the coordinator builds professional relationships, conducts scheduled check-ins and stay interviews, listens to workplace feedback, documents and escalates concerns, identifies trends, and provides leadership with updates and reports. The role supports initiatives that improve communication, recognition, engagement, and workplace culture while maintaining confidentiality and professional boundaries.

This is an office-based or hybrid role. After completing the probationary period, employees may work from home two days per week. Core office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.; occasional evening or weekend communication and travel may be needed. General office work, extended computer and telephone use, and occasional lifting or carrying of recruiting materials weighing up to 25 pounds are part of the role.

Requirements

• High school diploma or equivalent.
• Experience in recruiting, transportation, driving team member relations, team member engagement, customer service, sales, dispatch, or a related field.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to build rapport with candidates and driving team members.
• Strong organization, time management, and follow-up skills.
• Ability to manage multiple candidates, appointments, deadlines, and competing priorities.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency with email, word-processing software, spreadsheets, applicant-tracking systems, AI, and other business technology.
• Valid motor vehicle license and an acceptable driving record when travel is required.

Nice To Haves

• Familiarity with CDL-A transportation, petroleum hauling, tanker and hazardous-materials operations, CDL licensing, required endorsements, and basic driver qualification requirements.

Responsibilities

• Develop and maintain a pipeline of qualified and experienced CDL-A driving team member candidates.
• Respond promptly and professionally to applications and candidate inquiries.
• Conduct initial telephone screenings to assess candidate qualifications, experience, employment history, availability, and interest.
• Explain driving opportunities, compensation, benefits, schedules, equipment, operating areas, home-time expectations, and job requirements.
• Maintain communication with candidates and coordinate interviews, applications, documentation, and pre-employment activities.
• Partner with Human Resources, Safety, and Operations to help candidates progress through qualification and onboarding.
• Support referral programs, recruiting incentives, sign-on bonuses, job fairs, recruiting events, and driving team member-focused advertising.
• Reconnect with qualified former applicants and eligible former team members when appropriate.
• Maintain accurate recruiting records and help evaluate the effectiveness of recruiting sources.
• Build professional, trust-based relationships with new and existing driving team members.
• Conduct scheduled retention check-ins and stay interviews to understand team members’ experiences, concerns, and ideas.
• Listen to feedback about communication, schedules, equipment, compensation, training, management support, home time, and other workplace matters.
• Document concerns, communicate them to the appropriate manager, and follow up to help ensure they receive appropriate attention.
• Identify recurring concerns and trends that may affect morale, engagement, and retention, with a focus on driver retention metrics.
• Provide leadership with updates and reports on recruiting activity, turnover, retention risks, team member feedback, and opportunities for improvement.
• Support initiatives that strengthen communication, recognition, engagement, and BRT’s workplace culture.
• Maintain confidentiality, professional boundaries, and a positive, supportive approach when working with team members.

Benefits

• Full-time salaried position
• Hybrid schedule with work from home two days per week after completing the probationary period
• Supportive team environment
• Opportunities for professional growth and cross-training
• Performance-based bonus up to $4,000
• Comprehensive benefits package including medical, dental, vision, retirement plan, paid time off, and wellness program

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED