Recruiting and Retention Specialist
About The Position
The Recruiting and Retention Specialist is responsible for attracting, hiring, and retaining talent across all departments of the property. The role develops and implements recruitment strategies, builds relationships with community partners and job seekers, and supports new hires through onboarding. It also focuses on employee retention initiatives and fostering a positive, inclusive workplace culture in a fast-paced, customer-focused environment. The position is based in New Cumberland, West Virginia, and reports to the Human Resources Manager. The reporting line also specifies progression to the Director of Human Resources. The role requires effective communication, organization, project management, and problem-solving, as well as the ability to handle a heavy business volume and maintain consistent, high-quality service.
Requirements
- Must be at least 21 years of age.
- Must be able to handle a heavy business volume.
- Ability to manage several projects simultaneously.
- Demonstrated ability to maintain consistent, high-quality service levels.
- Strong communication and organizational skills, including the ability to organize effectively, solve problems quickly, and communicate clearly.
- Ability to read and interpret documents in English, including safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to read and communicate verbally in English; written English communication skills may also be required.
- Ability to apply commonsense understanding to carry out written, oral, or diagram-form instructions and deal with problems involving several concrete variables in standardized situations.
- Must pass a background investigation and be able to obtain a WV Racing License.
- Must be able to obtain a Level 2 Table Game License through the WV Lottery.
- Physical ability to stand; use hands and fingers to handle or utilize objects, tools, or controls; reach with hands and arms; and talk or hear.
- Vision abilities required include close vision and peripheral vision.
- Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
- Must be able to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while performing duties in varying work areas, including confined spaces.
Nice To Haves
- Two years of experience in recruiting and/or Human Resources preferred.
- Bachelor’s degree in business, human resources, or a related field preferred.
Responsibilities
- Partner with hiring managers to identify staffing needs and develop targeted recruitment plans.
- Manage full-cycle recruiting, including job postings, screening, interviewing, and offer coordination.
- Maintain the J1 Cultural Student Participation Program by coordinating events and requirements from pre-interview through the end of student program dates.
- Maintain applicant tracking systems and recruitment records.
- Coordinate new-hire orientations and onboarding processes.
- Analyze turnover trends and implement retention strategies to reduce attrition.
- Assist with employee engagement activities and recognition programs.
- Represent Mountaineer Casino Resort at job fairs, career events, and community outreach programs.
- Manage candidate expectations and communicate throughout the hiring process.
- Ensure all pre-hire onboarding tasks and documents are completed.
- Assist with new WV Lottery licenses and renewals when necessary.
- Facilitate the mentor program and track progress on assigned responsibilities.
- Perform other responsibilities as added or modified as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
