CCS Case Manager

LSS•Madison, WI
•Onsite

About The Position

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is hiring a CCS Case Manager for its Comprehensive Community Services (CCS) team in Dane County, Wisconsin. This community-based role supports children, adolescents, adults, and families experiencing mental health challenges through a person-centered, recovery-focused approach. The Case Manager coordinates services, provides psychoeducation, facilitates treatment planning, and helps individuals work toward greater independence and well-being in their homes, schools, and communities. The position is full-time, 40 hours per week, with pay starting at $27.20 per hour. The role requires travel throughout Dane County to meet clients in community settings and flexible hours, including occasional evenings based on client needs.

Requirements

  • Master's degree in a human services-related field.
  • Valid driver's license and reliable transportation.
  • Ability to travel throughout Dane County to meet clients in community settings.
  • Ability to work flexible hours, including occasional evenings based on client needs.

Nice To Haves

  • Experience providing mental health, behavioral health, therapy, case management, care coordination, or community-based services.
  • Experience working with children, families, and adults with complex needs.
  • Experience in recovery-oriented, trauma-informed, or person-centered service delivery.
  • Applicable degree areas include social work, psychology, counseling, marriage and family therapy, community mental health, rehabilitation counseling, criminal justice, sociology, child development, special education, substance use counseling, or related human services degrees.

Responsibilities

  • Conduct functional assessments and reassessments.
  • Develop individualized service plans in partnership with clients, families, support systems, and providers.
  • Coordinate and authorize services as appropriate.
  • Facilitate recovery-focused and family-centered team meetings.
  • Connect clients to community resources and support services.
  • Maintain accurate client records and documentation.
  • Complete required reports and service documentation on time.
  • Collaborate with treatment teams, community providers, schools, healthcare professionals, and natural supports.
  • Participate in supervision, training, and staff development opportunities.
  • Provide psychoeducation, facilitate treatment planning, and support clients in achieving greater independence and well-being.

Benefits

  • Medical, dental, and vision insurance
  • Flexible Spending Accounts (FSA)
  • Generous paid time off
  • 10 paid holidays
  • Mileage reimbursement
  • 403(b) retirement plan
  • Annual pay increase opportunities
  • Employee Assistance Program (EAP)
  • Calm Wellness App Premium Access
  • UKG Wallet early wage access
  • Employee recognition and service awards
  • Student loan support
  • Potential qualification for Public Service Loan Forgiveness (PSLF)
  • Assistance navigating PSLF through the student loan support partner Summer
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