CCS Case Manager

Lutheran Social Services of WI & Upper MI•Madison, WI

12d

About The Position

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a compassionate and dedicated CCS Case Manager to join its Comprehensive Community Services (CCS) team in Dane County, Wisconsin. This community-based role supports children, adolescents, adults, and families experiencing mental health challenges through a person-centered, recovery-focused approach. The Case Manager coordinates services, provides psychoeducation, facilitates treatment planning, and helps individuals achieve greater independence and well-being in their homes, schools, and communities. The position conducts functional assessments and reassessments; develops individualized service plans with clients, families, support systems, and providers; coordinates and authorizes services as appropriate; facilitates recovery-focused and family-centered team meetings; and connects clients to community resources. It also requires maintaining accurate records, completing reports and service documentation on time, collaborating with treatment teams and community partners, and participating in supervision, training, and staff development. This is a full-time, 40-hour-per-week position in Dane County. Pay starts at $27.20 per hour. The role requires travel throughout Dane County to meet clients in community settings and flexible hours, including occasional evenings based on client needs.

Requirements

Master's degree in a human services-related field.
Valid driver's license and reliable transportation.
Ability to travel throughout Dane County to meet clients in community settings.
Ability to work flexible hours, including occasional evenings based on client needs.

Nice To Haves

Experience providing mental health, behavioral health, therapy, case management, care coordination, or community-based services.
Experience working with children, families, and adults with complex needs.
Experience in recovery-oriented, trauma-informed, or person-centered service delivery.

Responsibilities

Conduct functional assessments and reassessments.
Develop individualized service plans in partnership with clients, families, support systems, and providers.
Coordinate and authorize services as appropriate.
Facilitate recovery-focused and family-centered team meetings.
Connect clients to community resources and support services.
Maintain accurate client records and documentation.
Complete required reports and service documentation on time.
Collaborate with treatment teams, community providers, schools, healthcare professionals, and natural supports.
Participate in supervision, training, and staff development opportunities.

Benefits

Medical, dental, and vision insurance.
Flexible Spending Accounts (FSA).
Generous paid time off.
10 paid holidays.
Mileage reimbursement.
403(b) retirement plan.
Annual pay increase opportunities.
Employee Assistance Program (EAP).
Calm Wellness App premium access.
UKG Wallet early wage access.
Employee recognition and service awards.
Assistance navigating Public Service Loan Forgiveness (PSLF) through student loan support partner Summer; employees may qualify for PSLF.