Nurse Manager- (A-CCS)

Behavioral Health Network • Worcester, MA

6d • Onsite

About The Position

Behavioral Health Network (BHN) is seeking a Senior Nurse Manager to join its A-CCS Services team. The role provides community-based nursing care and clinical leadership for individuals served at BHN’s Holyoke and Westfield Respite sites. The position supervises and supports program nurses, coordinates nursing coverage and workflow across shifts, and collaborates with providers, program leadership, pharmacies, staff, and community partners to support treatment and continuity of care.

The Nurse Manager conducts nursing assessments and recommends appropriate treatment or referrals using the least restrictive approach; oversees medication administration and related processes under Medication Administration Program (MAP) policies; monitors health status and treatment progress; and provides education to individuals served and staff. The role also maintains a safe and supportive program environment, completes and approves required clinical documentation, facilitates transfers and discharge planning, and manages medical supplies, required training, licensure, and other program operations.

Requirements

• Current, unrestricted Massachusetts Registered Nurse license.
• High school diploma or GED.
• At least one year of experience or training working with a behavioral health population.
• One year of post-graduate medical-surgical nursing experience.
• Strong understanding of mental health conditions and appropriate pharmaceutical, medical, and psychoeducational interventions.
• Knowledge of Medication Administration Program (MAP) policies and procedures, including safe administration of high-alert medications.
• Ability to assess and coordinate medical and psychiatric needs, facilitate appropriate referrals, and deliver high-quality community-based care.
• Demonstrated ability to supervise and develop nursing staff, manage competing priorities, respond effectively to urgent needs, and promote accountability and teamwork.
• Cultural responsiveness and ability to build trust and work effectively with individuals from diverse backgrounds and with complex or challenging needs.
• Excellent clinical judgment, problem-solving, organization, technology, and verbal and written communication skills.

Responsibilities

• Provide high-quality, community-based nursing care and clinical leadership at the Holyoke and Westfield Respite sites.
• Supervise, train, schedule, support, and evaluate program nurses, and coordinate nursing coverage and workflow across shifts.
• Complete comprehensive nursing assessments, including review of systems, diagnosis, and mental status, and recommend appropriate treatment or referrals using the least restrictive approach.
• Transcribe, verify, administer, refill, inventory, and dispose of medications in accordance with MAP policies and protocols.
• Collaborate with the Senior Nurse Manager, providers, program leadership, staff, pharmacies, and collateral partners to support treatment planning, medical interventions, and continuity of care.
• Monitor individuals’ health status, treatment progress, medication needs, and self-medication skills, responding promptly to emerging medical or behavioral health concerns.
• Educate individuals served and staff about health conditions, medications, self-medication skills, MAP requirements, vital signs, and high-alert medication procedures.
• Maintain a safe, healthy, and supportive program environment, build rapport, and reinforce appropriate clinical and professional boundaries.
• Complete and approve nursing assessments, progress notes, medication orders, inventories, discharge summaries, and other required documentation accurately and on time.
• Facilitate transfers, aftercare planning, and discharge to the next appropriate level of care.
• Manage medical supplies, required training, licensure, and other essential program operations.

Benefits

• Generous paid time off (PTO).
• 403(b).
• Educational assistance.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Employee assistance programs.
• Ongoing training, mentorship, career development, and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED