CCBHC Case Manager ACT II Latino Team 1C $2,500 retention bonus

The Providence Center•Providence, RI

About The Position

The CCBHC Case Manager ACT II Latino Team 1C supports clients in reducing psychiatric and substance use disorder symptoms, managing stressors, and achieving the highest possible level of independence and community functioning. As part of a multidisciplinary team, the case manager delivers person-centered, recovery-oriented services in office and community settings, including required in-person contacts and support to other clients in Center programs as needed. The role includes assessing client needs, creating and implementing individualized care plans, connecting clients to community resources, and monitoring progress. The case manager also provides crisis intervention, collaborates with the care team and community agencies, documents services, and ensures compliance with agency policies and applicable standards and regulations. This position is eligible for a $2,500 retention bonus.

Requirements

Associate's degree required; field of study in Human Services or a related field.
Bilingual proficiency is required; the language assessment must be passed no later than 30 days after starting the role.
Valid driver's license, vehicle registration, current inspection sticker, and insured automobile required.
Knowledge of community resources and systems, including housing, education, employment, and healthcare.

Nice To Haves

Bachelor's degree preferred.
Experience in the Human Services field preferred.

Responsibilities

Coordinate and deliver person-centered, recovery-oriented case management as part of a multidisciplinary team.
Provide services to an assigned caseload at the intensity required by program standards, including in-person contacts in office and community settings; also assist other clients in Center programs as needed.
Conduct comprehensive assessments of needs related to housing, education, employment, financial stability, healthcare, and community resources.
Develop, present, and implement individualized care plans in collaboration with clients, the care team, and families as appropriate.
Connect clients with community resources, including social services, transportation, and financial assistance programs.
Monitor client needs and follow up on progress toward goals.
Coordinate case management services with clients’ mental health treatment plans and the care team.
Identify and respond to clinical emergencies and crisis situations, including suicide risk and danger to others; provide crisis intervention and risk management, escalating to QMHPs or Emergency Services when indicated.
Act as a liaison between clients and community agencies, advocating for clients and facilitating access to services.
Educate and guide clients and families on navigating healthcare, education, and social service systems.
Prepare reports and documentation for grants, audits, and program evaluation.
Attend team meetings and case reviews to share updates and address client challenges collaboratively.
Conduct home visits, school meetings, and community outreach in clients’ natural environments.
Support clients’ daily activities and life skills through modeling and education, including medication management and budgeting as appropriate.
Maintain accurate, detailed, and timely records of client interactions and services, including clinical documentation.
Comply with agency policies, ethical standards, and regulatory requirements.
Transport clients safely to appointments and activities as needed.
Foster cooperative relationships with staff, clients, and community partners.
Attend trainings and case presentations; serve on committees and participate in agency initiatives as assigned.
Perform other duties as assigned to support client goals and program needs.