Case Manager CCBHC $2500 retention bonus

The Providence Center•Providence, RI

About The Position

The Providence Center Case Manager CCBHC supports clients in reducing psychiatric and substance use disorder symptoms, managing stressors, and achieving the highest possible level of independence and community functioning. The role provides person-centered, recovery-oriented case management as part of a multidisciplinary team, including in-person and community-based support that aligns with program standards. The Case Manager assesses client needs, develops and implements individualized care plans, and connects clients to housing, healthcare, education, employment, and other community resources. The position also monitors client progress, provides crisis intervention, and collaborates with the care team and partner agencies to promote recovery and ensure compliance with applicable standards and regulations.

Requirements

Associate's degree required.
Field of study: Human Services or a related field.
Valid driver's license, vehicle registration, current inspection sticker, and insured automobile.
For positions designated as bilingual, proficiency in the required language is mandatory, and the language assessment must be passed no later than 30 days after starting.

Nice To Haves

Bachelor's degree preferred.
Experience in the Human Services field preferred.
Strong knowledge of community resources and systems, including housing, education, employment, and healthcare.
Bilingual skills preferred.

Responsibilities

Coordinate and deliver person-centered, recovery-oriented case management as part of a multidisciplinary team.
Provide services to an assigned caseload and other clients in need at Center programs, meeting program standards for service intensity and in-person office- and community-based contacts.
Conduct comprehensive assessments of client needs related to housing, education, employment, financial stability, healthcare, and community resources.
Develop, present, and implement individualized care plans in collaboration with the care team, clients, and families as appropriate.
Connect clients to community resources, including social services, transportation, and financial assistance programs.
Monitor and follow up with clients to ensure their needs are met and progress is achieved.
Coordinate with the care team to align case management services with clients’ mental health treatment plans.
Identify, assess, and respond to clinical emergencies and crisis situations, including suicide risk and danger to others.
Provide crisis intervention and risk management, escalating to qualified mental health professionals or emergency services when indicated.
Serve as a liaison between clients and community agencies, advocating for client needs and facilitating access to services.
Educate and guide clients and families in navigating healthcare, education, and social service systems.
Prepare reports and documentation for grants, audits, and program evaluation.
Attend team meetings and case reviews to share updates and collaboratively address client challenges.
Conduct home visits, school meetings, and community outreach to support clients in their natural environments.
Assist clients with daily activities and life skills, including medication management and budgeting as appropriate, through modeling and education.
Maintain accurate, detailed, and timely records of client interactions and services, including required clinical documentation.
Ensure compliance with agency policies, ethical standards, and regulatory requirements.
Transport clients safely to appointments and activities as needed.
Foster cooperative relationships with staff, clients, and community partners.
Attend trainings and case presentations.
Serve on committees and participate in agency initiatives as assigned.
Perform other duties as assigned to support client goals and program needs.