Case Manager BHOP Team 2 $2500 retention bonus

The Providence Center•Providence, RI

About The Position

The Providence Center Case Manager BHOP Team Z2 coordinates person-centered, recovery-oriented services for adults, adolescents, and children affected by psychiatric illnesses, emotional problems, and addictions. The role helps reduce stressors and psychiatric and substance abuse disorder symptoms while supporting consumers in achieving the highest possible levels of independence. Services are delivered as part of a multidisciplinary team in office, community, and other natural settings. The Case Manager assesses client needs, develops and implements individualized care plans, connects clients with community resources, monitors progress, and coordinates services with the care team. The position also provides support counseling, problem solving, crisis response, life-skills education, and advocacy. Work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., for 37.5 hours per week.

Requirements

Associate’s degree required.
Field of study: Human Services or a related field.
Must have a valid driver’s license, vehicle registration, current inspection sticker, and insured automobile.

Nice To Haves

Bachelor’s degree preferred.
Experience in the Human Services field preferred.
Bilingual Spanish preferred; bilingual Spanish candidates are eligible for a stipend.

Responsibilities

Coordinate and deliver person-centered, recovery-oriented case management as part of a multidisciplinary team.
Provide services to an assigned caseload and other clients as needed, meeting program service-intensity standards and required in-person contact expectations in office and community settings.
Conduct comprehensive assessments of needs involving housing, education, employment, financial stability, healthcare, and community resources.
Develop, present, and implement individualized care plans with the care team, clients, and families as appropriate.
Connect clients with community resources, including social services, transportation, and financial assistance programs.
Monitor and follow up with clients to ensure needs are met and progress is made.
Coordinate case management services with clients’ mental health treatment plans.
Identify, assess, and respond to clinical emergencies and crises, including suicide risk and danger to others; provide crisis intervention and risk management and escalate to appropriate resources when indicated.
Act as a liaison between clients and community agencies, advocate for client needs, and facilitate access to services.
Educate and guide clients and families in navigating healthcare, education, and social-service systems.
Prepare reports and documentation for grants, audits, and program evaluation.
Attend team meetings and case reviews and share updates to address client challenges collaboratively.
Conduct home visits, school meetings, and community outreach in clients’ natural environments.
Support clients’ daily activities and life skills through modeling and education, including medication management and budgeting as appropriate.
Maintain accurate, detailed, and timely records of client interactions and services, including required clinical documentation.
Comply with agency policies, ethical standards, and regulatory requirements.
Transport clients safely to appointments and activities as needed.
Foster cooperative relationships with staff, clients, and community partners.
Attend trainings and case presentations.
Serve on committees and participate in agency initiatives as assigned.
Perform other duties as assigned to support client goals and program needs.