Catering Supervisor - Alexandria VA - Balducci's

Albertsons Companies • Alexandria, VA

14h • $18 - $22

About The Position

The Catering Supervisor oversees the day-to-day operations of the catering department and directly supervises catering associates. The role supports the Catering Manager by ensuring consistent execution, staffing support, food quality, safety, and customer service. The supervisor coordinates production and logistics with store departments, oversees staff at on-site and off-site events, maintains food safety and sanitation standards, monitors product quality and inventory needs, and assists customers with catering inquiries and consultations. The position also supports associate onboarding and training, staffing coverage and schedule coordination, and accurate operational, administrative, and billing records. The supervisor serves as the operational point of contact for catering associates and communicates department needs and updates to the Catering Manager.

Responsibilities

• Supervise and lead catering associates, providing direction, coaching, and oversight.
• Oversee daily catering operations, including opening and closing procedures, food production, delivery, organization, cleanliness, and service readiness.
• Coordinate catering production and logistics with store departments to ensure accurate and timely execution of orders and events.
• Supervise catering staff during on-site and off-site events, including setup, service, and breakdown.
• Maintain department cleanliness and enforce food safety, sanitation, health regulations, company policies, and local requirements.
• Monitor product quality; oversee product receipt and proper storage; and assist with inventory control and supply needs.
• Resolve routine operational and service issues for catering associates and escalate larger concerns to the Catering Manager.
• Assist customers with catering inquiries and in-store consultations for special events or large orders.
• Support onboarding and training of catering associates on operational, food safety, and service standards.
• Maintain operational, administrative, and billing records, including order documentation, invoices, and adjustments, and coordinate with management on discrepancies.
• Assist with staffing coverage adjustments and schedule coordination as needed.
• Communicate department needs, challenges, and operational updates to the Catering Manager.
• Perform other duties as assigned to support catering and store operations.

Benefits

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k)
• Time off, including vacation, holidays, and sick pay, subject to eligibility
• Training, career growth, and development
• Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401(k) eligibility)
• Associates in this position may be eligible for a quarterly bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed