Catering Specialist - 1

Calif Chicken Cafe • Los Angeles, CA

12d • Onsite

About The Position

The Catering Specialist organizes and executes California Chicken Café’s catering options to support excellent guest service and marketing. The role stages, reviews, and hands off catering orders; coordinates deliveries and upcoming orders; takes catering inquiries and orders; and follows up with catering guests. When needed, the specialist delivers orders using a company or personal vehicle.

The position also supports general restaurant operations, including taking guest orders and payments through the POS system, assisting guests in the Drive-Up Service, delivering food to vehicles, maintaining a clean and stocked restaurant, and communicating issues with food quality, equipment, or the work environment. The employee must follow company policies and procedures and may be assigned other duties.

Work hours vary according to business needs and may include early mornings, late evenings, weekends, and holidays. The role involves exposure to cleaning chemicals, noise, steam, smoke, and typical restaurant kitchen equipment, including hot, cold, and hazardous equipment.

Requirements

• Must be at least 18 years old.
• Must attend and pass the California Chicken Café Road to Success class within the first month of hire.
• Must speak, read, and write English fluently.
• Must pass a Food Handler course and test in compliance with California state law requirements.
• Must be authorized to work in the United States.
• Must be able to stand, walk, reach, bend, stoop, wipe, twist, climb, lift or carry up to 25 pounds individually, grip and grasp constantly, and move throughout the restaurant for 4–10 hours per shift, up to 6 shifts per week.

Nice To Haves

• One or more years of previous restaurant experience is preferred.
• Passion for food and hospitality.
• Friendly, upbeat, and cooperative demeanor.

Responsibilities

• Maintain a positive and friendly work environment while applying company core values.
• Stage, review, and hand off catering orders to drivers or guests.
• Assist in coordinating deliveries using the delivery dispatching platform.
• Plan, review, and coordinate next-day catering orders.
• Take catering orders and inquiries by phone or in person.
• Deliver catering orders when needed using a company or personal vehicle.
• Follow up with catering guests daily.
• Provide exceptional hospitality to guests.
• Take guest orders and process payments using the POS system.
• Direct, greet, and assist guests in the Drive-Up Service and deliver food to guests’ vehicles.
• Greet guests upon arrival with moments of humanity.
• Maintain a clean, sanitized, and properly stocked restaurant.
• Communicate issues involving food quality, equipment, or the work environment.
• Read and adhere to company policies and procedures.
• Perform other duties as assigned.

Benefits

• Free meal during the working shift.
• 50% discount on takeout and catering.
• Competitive wages, with opportunities to earn more through learning.
• Incremental pay increases at key employment milestones.
• Leadership opportunities and promotion from within.
• Flexible schedule.
• Referral program.
• Medical, dental, and vision insurance available to eligible employees.
• 401(k) with company match for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed