Catering Specialist - 1
About The Position
The Catering Specialist organizes and executes California Chicken Café’s catering options while supporting guest service and restaurant operations. The role helps ensure catering orders are accurate, prepared, staged, and handed off effectively, contributing to the restaurant’s marketing and hospitality efforts. The position also involves taking guest orders and payments, assisting guests in Drive-Up Service, coordinating deliveries, following up with catering guests, and maintaining a clean, sanitized, and stocked restaurant. Work hours vary according to business needs and may include early mornings, late evenings, weekends, and holidays.
Requirements
- Must be at least 18 years of age.
- Must attend and pass the California Chicken Café Road to Success class within the first month of hire.
- Must speak, read, and write English fluently.
- Must pass the Food Handler course and test in compliance with California state law requirements.
- Must be authorized to work in the United States.
- Able to perform duties involving standing, walking, reaching, bending, stooping, wiping, twisting, climbing, lifting or carrying up to 25 pounds individually, constant gripping or grasping, and moving throughout the restaurant for 4–10 hours per shift, up to 6 shifts per week.
Nice To Haves
- At least 1 year of previous restaurant experience is preferred.
- Passion for food and hospitality.
- Friendly, upbeat, and cooperative demeanor.
Responsibilities
- Maintain a positive and friendly work environment while applying the company’s core values.
- Stage, review, and hand off catering orders to drivers or guests.
- Assist in coordinating deliveries using the delivery dispatching platform.
- Plan, review, and coordinate next-day catering orders.
- Take catering orders and inquiries by phone or in person.
- Deliver catering orders when needed using a company or personal vehicle.
- Follow up with catering guests daily.
- Provide exceptional hospitality to guests.
- Take guest orders and handle payments using the POS system.
- Direct, greet, and assist guests in Drive-Up Service, including delivering food to guests’ vehicles.
- Greet guests upon arrival.
- Maintain a clean, sanitized, and properly stocked restaurant.
- Communicate issues involving food quality, equipment, or the work environment.
- Read and follow company policies and procedures.
- Perform other duties as assigned.
Benefits
- Free meal during the working shift
- 50% discount on takeout and catering
- Competitive wages, with opportunities to earn more as skills develop
- Incremental pay increases at key employment milestones
- Leadership opportunities and promotion from within
- Flexible schedule
- Referral program
- Medical, dental, and vision insurance available for eligible employees
- 401(k) with company match for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
