Catering Server Lead

Sifted • New York, NY

5d • Hybrid

About The Position

Sifted is hiring a Service Lead to support day-to-day leadership and key areas of the Sifted community operations. In this role, you’ll play a critical role in our kitchen environment by aiding the Account Manager with operations and act as a source of encouragement and support to the Host team.

Requirements

• 1+ year experience in service/catering or brand ambassador industries, or an equivalent role
• Comfortable learning and using hospitality + workplace technology platforms (Slack, Google Workspace, service apps, tablets, digital surveys, etc.)
• Is operationally minded
• Is highly organized + resourceful
• Is able to solve problems in a fast paced environment
• Is able to manage multiple tasks simultaneously
• Practices impeccable verbal communication skills
• Has natural leadership tendencies
• Loves problem-solving
• Maintains a high degree of reliability + trustworthiness
• Must maintain a ServSafe Food Handler certification

Responsibilities

• Leading the community team through opening, shift operations, and closing
• Leading + coordinating service
• Serving as the lead host for the breakfast or lunch shift
• Ensuring the the host feedback survey is complete each shift and communicating updates to the Account Manager daily
• Coordinating with donation and compost pick up partners each day
• Presenting to the team as a source of leadership, encouragement, and support

Benefits

• Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in
• 80 hours of PTO with each year of employment
• Paid winter break from Dec 24 - Jan 1
• 401(k) program available after six months of employment
• Free lunch during meal service
• Opportunities to take on larger roles within our organization + learn with a fast-growing start-up

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed