Catering Sales Manager
About The Position
At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto! Founded by innovative leader Nate Hybl and inspired by Dale Carnegie’s call to “live today with gusto,” our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto! aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude.
Requirements
- Solid background in customer service, preferably in the catering or foodservice industry.
- Reliable and consistently punctual.
- Demonstrated resourcefulness and proactive problem-solving skills.
- Flexibility to work weekends and outside standard business hours as needed.
- Strong ability to communicate effectively with both clients and team members.
- Experience in a sales-focused role is beneficial.
Responsibilities
- Maintain and cultivate relationships with existing clients while identifying upsell opportunities to boost revenue.
- Aggressively seek and secure new clients through various channels, including cold calls, networking events, and community involvement.
- Promptly and professionally handle all incoming catering inquiries, providing efficient guidance and transparent communication to clients.
- Review and finalize all orders.
- Funnel catering orders to appropriate locations. If a shop does not have the capacity for seamless execution, step in to provide hands-on support if possible or re-route orders and ensure successful delivery and setup.
- Proactively convey all catering requirements to Shop leaders and shop team members. Take an active role in troubleshooting and execution when teams are understaffed or facing other challenges.
- Participate in monthly P&L reviews, identifying both areas for improvement and new opportunities for revenue growth or operational efficiencies.
- Always uphold the brand’s image and values, whether interacting with clients or team members.
- Assist in community events that the restaurant or the base team is engaged in.
- Availability for weekend and evening work may be required to meet business needs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
