Catering Sales Manager

Chicago Marriott Northwest • Hoffman Estates, IL

3d • Onsite

About The Position

Chicago Marriott Northwest is seeking a Banquet Sales Manager to drive sales for group events, parties, and catering functions. This role is responsible for all sales efforts and ensuring client satisfaction.

Requirements

• 2 to 5 years banquet and relevant experience.
• Marriott Experience required.
• Undergraduate degree required, ideally in Marketing, Business Administration, Communications or Sales.
• Minimum of 5 years’ experience with responsibility for large volume events.
• Exceptional organizational and project management skills with an ability to handle multiple assignments in a fast-paced environment with tight deadlines.
• Excellent interpersonal and communication skills, as well as demonstrated professionalism and diplomacy.
• Ability to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary.
• Strong PC skills, including Microsoft Office Suite.
• Team player with an exceptional customer service attitude.
• Ability to work flexible hours, including some weekends and evenings.

Responsibilities

• Develops, implements, and executes group sales strategies, including making sales calls and in-person visits to businesses and fundraising organizations to network and drive revenue.
• Manages accounting details, including the development of invoices and collection of payments.
• Develops an understanding of target customers and their individual needs.
• Reserves, coordinates, and details corporate and social events.
• Produces weekly group sales reports, sales strategies, and revenue updates.
• Coordinates food and beverage service, linens, and all other rentals for each event.
• Manages guest surveys and overall guest satisfaction.
• Serves as the point of contact for each group or event to ensure customer satisfaction.
• Works closely with the kitchen and banquet staff to ensure flawless execution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level