Catering Sales Manager
About The Position
The Catering Sales Manager role is responsible for generating catering and group event business while managing the full planning and execution of meetings, events, and social functions. This dynamic position also includes critical administrative responsibilities that ensure seamless coordination between departments and top-tier client experiences. You’ll handle everything from prospecting and proposal development to Banquet Event Orders (BEOs), client communication, and on-site event oversight. This is the perfect role for a results-driven, organized hospitality professional with a passion for sales, event planning, and operational excellence.
Requirements
- 2–4 years’ experience in catering sales, conference services, or hotel event management.
- Experience with Delphi, Opera, or comparable sales/event systems is strongly preferred.
- Proven ability to manage client relationships and deliver revenue growth through upselling and service.
- Exceptional attention to detail and organizational skills.
- Strong written, verbal, and interpersonal communication skills.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Must be able to work flexible hours, including evenings, weekends, and holidays.
- Ability to lift up to 25 lbs., stand/walk for long periods during event oversight.
- Food Handler’s Permit and Alcohol Awareness Certification (as required by local law).
- Valid driver’s license may be required.
Nice To Haves
- Bachelor’s degree in Hospitality, Business, or related field preferred.
Responsibilities
- Actively solicit new catering and group business through prospecting, lead follow-up, networking, and community engagement.
- Respond to inquiries, qualify leads, create proposals, and close sales with a focus on revenue growth and client satisfaction.
- Conduct property tours and client presentations to promote hotel services and secure bookings.
- Negotiate pricing, contracts, menus, and rental terms in accordance with hotel goals and standards.
- Maintain relationships with past and current clients to drive repeat and referral business.
- Collaborate with the Director of Sales & Marketing to implement sales strategies and hit monthly and annual sales goals.
- Represent the hotel at industry events, sales missions, and promotional functions as needed.
Benefits
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
