CATERING SALES MANAGER - OAKLAND UNIVERSITY - ROCHESTER, MI

Compass Group•Rochester Hills, MI

19d•Onsite

About The Position

Chartwells Higher Education is hiring a Catering Sales Manager for Oakland University in Rochester, Michigan. The role leads catering sales and administers events, managing the process from initial inquiry through execution. The manager builds client relationships, drives sales, and works closely with culinary, operations, and service teams to deliver events, provide excellent guest experiences, and meet revenue goals. This is a full-time position with a flexible schedule based on event needs, which may include evenings or weekends, while maintaining a standard full-time workload. The role typically follows a Monday–Friday schedule. The position offers commuter assistance, cell phone reimbursement, growth opportunities, and a benefits package.

Requirements

Proven track record of meeting sales goals.
Strong knowledge of current food and industry trends and fine-dining points of service.
At least three years of hospitality-industry experience, including two years of catering-sales experience.
Supervisory, scheduling, training, and coaching skills.
Ability to assess client requirements and deliver to ensure client satisfaction.
Ability to write menu proposals in consultation with chefs.
Strong quantitative, oral and written communication, problem-solving, and strategizing skills.
Excellent leadership and organizational skills; flexibility and adaptability to change; and attention to detail.
Excellent overall computer skills, with advanced knowledge of Excel and PowerPoint.
Proactive mindset and ability to remain calm under pressure, anticipate changes, and support business needs.
Conformity to high standards of personal integrity and ethical behavior.
Exceptional client-relations and customer-service abilities.

Nice To Haves

Bachelor’s degree or equivalent professional experience.

Responsibilities

Create proposals, contracts, and banquet event orders.
Create catering activities; book, plan, and direct functions.
Create operating-statement reports and operational budgets, and review collection of receivables.
Prepare and monitor budgets, including financial targets and forecasts.
Maintain the local client database and build and maintain relationships with new vendors.
Ensure safety and sanitation procedures are followed in compliance with HACCP.
Perform related duties and special projects as assigned.