Catering Sales Manager

Chicago Marriott Northwest • Hoffman Estates, IL

8d • Onsite

About The Position

Chicago Marriott Northwest is looking for a Banquet Sales Manager. This role is responsible for all sales efforts related to group events, parties, catering, and any other sales-related functions. The ideal candidate will have 2 to 5 years of banquet and relevant experience, with Marriott experience being a requirement. Salary will be based on experience. The position requires an in-person interview only, with no virtual hiring. The role involves developing, implementing, and executing group sales strategies, including making sales calls and visiting businesses and fundraising organizations to network and drive revenue. Responsibilities also include managing accounting details, developing invoices, collecting payments, understanding target customer needs, reserving and coordinating corporate and social events, producing weekly group sales reports, and coordinating food and beverage service, linens, and other rentals for events. The manager will also handle guest surveys, overall guest satisfaction, and serve as the primary point of contact for each group or event to ensure customer satisfaction, working closely with the kitchen and banquet staff for flawless execution.

Requirements

• Minimum of 5 years’ experience with responsibility for large volume events.
• Exceptional organizational and project management skills with an ability to handle multiple assignments in a fast paced environment with tight deadlines.
• Excellent interpersonal and communication skills, as well as demonstrated professionalism and diplomacy.
• Ability to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary.
• Strong PC skills, including Microsoft Office Suite.
• Team player with an exceptional customer service attitude.
• Ability to work flexible hours, including some weekends and evenings.
• Marriott Experience required

Nice To Haves

• Undergraduate degree required, ideally in in Marketing, Business Administration, Communications or Sales

Responsibilities

• Develops, implements and executes group sales, including making sales calls, as well as in person visits to businesses and fundraising organizations in attempt to network and drive revenue.
• Responsible for accounting details including the development of invoices and collection of payments
• Develops an understanding of target customers and their individual needs
• Reserve, coordinate and detail corporate and social events.
• Produce weekly group sales reports, sales strategies and updates on revenue.
• Coordinate the food and beverage service, linens, and all other rentals for each event
• Manage guest surveys and overall guest satisfaction.
• Point of contact for each group or event to ensure customer satisfaction
• Works closely with the kitchen and banquet staff to ensure flawless execution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level