Catering Sales Manager

Home Team Management Company LLC•North Charleston, SC

11d•$57,500 - $65,000•Onsite

About The Position

The Catering Sales Manager is responsible for the day-to-day operations of the office, including internal and external communications, organizing and maintaining the office environment, exploring and building new business opportunities, and assisting in the hiring and training of new staff members. This is a five-day-a-week position with rotating weekend shifts.

Requirements

3 – 5 years in office administrative work, required.
Strong organizational, time management, and team motivation skills are essential.
Ability to communicate effectively (verbal and written) with customers, management, and Home Team staff.
Ability to respond effectively to changing demands.
Effective problem solving in a fast-paced environment.

Responsibilities

Answer emails in a professional manner.
Direct calls to correct personnel and/or departments.
File emails after responding in appropriate folders. Direct emails which need extra attention, to correct manager or Operations manager.
Coordinate all orders and events using Google calendar for availability.
Communicate with Chefs about food item availability daily for all locations.
Communicate with Operations Manager on logistics for deliveries and full services for staffing schedule.
Proper entering of all orders for events, pickups, or deliveries.
Faxing/emailing all order sheets daily to corresponding restaurant managers including follow up and confirmation.
Implementing proper procedures for FOH staff directing orders for “To-Go” and “Catering” calls from restaurants.
Daily processing of billing and sending receipts for all pickup and delivery weekly events (excluding full-service, happy hour events, and vending events).
Implement all aspects of refunds and sending receipts for all events in Caterease and H Pay for all restaurant locations.
Maintaining the events awaiting payment spreadsheet and communicating weekly payment reports to the accounting department.
Add all loyalty points that apply for events in Toast.
Other duties as needed or assigned based on the needs of the business.